Riverton Utah FamilySearch Center/Contact Us-Get Help: Difference between revisions

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===<p style="background-color:Beige; border:1px solid blue; padding:8px">'''Help and Support Options'''</p>===
===<p style="background-color:Beige; border:1px solid blue; padding:8px">'''Help and Support Options'''</p>===


Help desk


Welcome Desk
We do not currently offer telephone support. Questions concerning the operation of our library or the equipment and services we offer can be answered.
 
For general questions about the library call our Welcome Desk at (801) 240-9601
 
For questions regarding the services we provide, such as our Family Story Room and available equipment resources call our Help Desk at (801) 240-9603.


FamilySearch Support
FamilySearch Support
FamilySearch provides free support for the North America area.  FamilySearch representatives and other Community members can provide answers to your questions about FamilySearch products and services as well as genealogy research.
The available options for North America are listed below.
[https://www.familysearch.org/en/help/helpcenter/article/contact-familysearch-support For other areas of the world use the link.]
Live Chat:  https://home-c4.incontact.com/incontact/chatclient/index.html
Email support at:  nasupport@familysearch.org
Live phone support is available in the following areas:
Canada 1-866-406-1830
United States 1-866-406-1830
North America Area FamilySearch Support Hours Of Operation
Support Language: Hours:  Time Zone:
English  Monday-Saturday 8am-8pm; Sunday 1-8pm  GMT -7
Spanish  Monday-Saturday 8am-8pm; Sunday 1-8pm  GMT -7


FamilySearch Website
FamilySearch Website
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