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===<p style="background-color:Beige; border:1px solid blue; padding:8px">'''Help and Support Options'''</p>=== | ===<p style="background-color:Beige; border:1px solid blue; padding:8px">'''Help and Support Options'''</p>=== | ||
Welcome Desk | We do not currently offer telephone support. Questions concerning the operation of our library or the equipment and services we offer can be answered. | ||
For general questions about the library call our Welcome Desk at (801) 240-9601 | |||
For questions regarding the services we provide, such as our Family Story Room and available equipment resources call our Help Desk at (801) 240-9603. | |||
FamilySearch Support | FamilySearch Support | ||
FamilySearch provides free support for the North America area. FamilySearch representatives and other Community members can provide answers to your questions about FamilySearch products and services as well as genealogy research. | |||
The available options for North America are listed below. | |||
[https://www.familysearch.org/en/help/helpcenter/article/contact-familysearch-support For other areas of the world use the link.] | |||
Live Chat: https://home-c4.incontact.com/incontact/chatclient/index.html | |||
Email support at: nasupport@familysearch.org | |||
Live phone support is available in the following areas: | |||
Canada 1-866-406-1830 | |||
United States 1-866-406-1830 | |||
North America Area FamilySearch Support Hours Of Operation | |||
Support Language: Hours: Time Zone: | |||
English Monday-Saturday 8am-8pm; Sunday 1-8pm GMT -7 | |||
Spanish Monday-Saturday 8am-8pm; Sunday 1-8pm GMT -7 | |||
FamilySearch Website | FamilySearch Website |