Riverton Utah FamilySearch Center/Contact Us-Get Help: Difference between revisions

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===<p style="background-color:Beige; border:1px solid blue; padding:8px">'''Help and Support Options'''</p>===
===<p style="background-color:Beige; border:1px solid blue; padding:8px">'''Help and Support Options'''</p>===


==='''Riverton FamilySearch Library'''===
====Riverton FamilySearch Library====


:*We do not currently offer telephone support. Questions concerning the operation of our library or the equipment and services we offer can be answered.
:*We do not currently offer telephone support. Questions concerning the operation of our library or the equipment and services we offer can be answered.
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:*For questions regarding the services we provide, such as our Family Story Room and available equipment resources call our Help Desk at '''(801) 240-9603.'''
:*For questions regarding the services we provide, such as our Family Story Room and available equipment resources call our Help Desk at '''(801) 240-9603.'''


==='''FamilySearch Support'''===
====FamilySearch Support====


:*FamilySearch provides free support for the North America area.  FamilySearch representatives and other Community members can provide answers to your questions about FamilySearch products and services as well as genealogy research.
:*FamilySearch provides free support for the North America area.  FamilySearch representatives and other Community members can provide answers to your questions about FamilySearch products and services as well as genealogy research.
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::Sunday - 1pm-8pm Mountain Standard Time (UTC -7)
::Sunday - 1pm-8pm Mountain Standard Time (UTC -7)


==='''FamilySearch Website'''===
====FamilySearch Website====


Open www.familysearch.org and click the help icon (a question mark inside a small circle) for a drop down with the following options.
Open www.familysearch.org and click the help icon (a question mark inside a small circle) for a drop down with the following options.
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* '''Helper Resources''' - Where you will find what's new at FamilySearch, Family History Activities, Guided Research, and Quick Links of possible interest.
* '''Helper Resources''' - Where you will find what's new at FamilySearch, Family History Activities, Guided Research, and Quick Links of possible interest.


==='''Ward and Stake Help'''===
====Ward and Stake Help====


Members of the Church of Jesus Christ of Latter-day Saints with a FamilySearch account can get help from their Ward and Stake Temple and Family History Consultants.
Members of the Church of Jesus Christ of Latter-day Saints with a FamilySearch account can get help from their Ward and Stake Temple and Family History Consultants.
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[[#Top|(To Top)]]
[[#Top|(To Top)]]


==='''Partner Site Support'''===
====Partner Site Support====


* FamilySearch has partnerships with various organizations. FamilySearch Support provides help using our Solutions Gallery to find and get access to our partners' products, apps, and websites.  
* FamilySearch has partnerships with various organizations. FamilySearch Support provides help using our Solutions Gallery to find and get access to our partners' products, apps, and websites.  
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