Riverton Utah FamilySearch Center/Contact Us-Get Help: Difference between revisions

Riverton Utah FamilySearch Center/Contact Us-Get Help (view source)

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→‎Help and Support Options

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 '''Riverton FamilySearch Library'''
-We do not currently offer telephone support. Questions concerning the operation of our library or the equipment and services we offer can be answered.
+:*We do not currently offer telephone support. Questions concerning the operation of our library or the equipment and services we offer can be answered.
-For general questions about the library call our Welcome Desk at (801) 240-9601
+:*For general questions about the library call our Welcome Desk at (801) 240-9601
-For questions regarding the services we provide, such as our Family Story Room and available equipment resources call our Help Desk at (801) 240-9603.
+:*For questions regarding the services we provide, such as our Family Story Room and available equipment resources call our Help Desk at (801) 240-9603.
 '''FamilySearch Support'''
-*FamilySearch provides free support for the North America area.  FamilySearch representatives and other Community members can provide answers to your questions about FamilySearch products and services as well as genealogy research.
+:*FamilySearch provides free support for the North America area.  FamilySearch representatives and other Community members can provide answers to your questions about FamilySearch products and services as well as genealogy research.
-The available options for North America are listed below.
+:*The available options for North America are listed below.
-[https://www.familysearch.org/en/help/helpcenter/article/contact-familysearch-support For other areas of the world use the link.]
+:*[https://www.familysearch.org/en/help/helpcenter/article/contact-familysearch-support For other areas of the world use this link.]
-Live Chat:  https://home-c4.incontact.com/incontact/chatclient/index.html
+:*'''Live Chat:'''  https://home-c4.incontact.com/incontact/chatclient/index.html
-Email support at:  nasupport@familysearch.org
+:*'''Email support at:'''  nasupport@familysearch.org
-Live phone support is available in the following areas:
+:*'''Live phone support:''' Available for Canada and the United States: Call '''(866) 406-1830.'''
-Canada 1-866-406-1830
+:*'''Support Hours:'''  North America Area FamilySearch Support Hours Of Operation '''for English or Spanish.'''
+::Monday - Saturday:  8am-8pm Mountain Standard Time (UTC -7)
-United States 1-866-406-1830
+::Sunday - 1pm-8pm Mountain Standard Time (UTC -7)
-North America Area FamilySearch Support Hours Of Operation
-Support Language: Hours:  Time Zone:
-English  Monday-Saturday 8am-8pm; Sunday 1-8pm  GMT -7
-Spanish  Monday-Saturday 8am-8pm; Sunday 1-8pm  GMT -7