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FamilySearch Wiki talk:Wiki Support/Responsibilities and Projects: Difference between revisions
FamilySearch Wiki talk:Wiki Support/Responsibilities and Projects (view source)
Revision as of 17:46, 1 December 2010
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Today I got a phone call from a staff member here in the department about creating a link to a pdf file. I should have sent her to Tier 2 support or to the help page if there is one. Training: when people add a pdf file or a powerpoint file to the wiki, the best type of link to create is the Media link. I explained how to do that, but I really think there's a help article that explains it. The media link will automatically open the file whereas the image or file link will only take the user the page in the wiki where the file is stored. Understanding the different types of internal wiki links that can be created is critical for tier 2 and 3 to know. --[[User:JensenFA|Fran]] 19:46, 1 December 2010 (UTC) | Today I got a phone call from a staff member here in the department about creating a link to a pdf file. I should have sent her to Tier 2 support or to the help page if there is one. Training: when people add a pdf file or a powerpoint file to the wiki, the best type of link to create is the Media link. I explained how to do that, but I really think there's a help article that explains it. The media link will automatically open the file whereas the image or file link will only take the user the page in the wiki where the file is stored. Understanding the different types of internal wiki links that can be created is critical for tier 2 and 3 to know. --[[User:JensenFA|Fran]] 19:46, 1 December 2010 (UTC) | ||
== Categories on this page == | |||
Why was the "Help" and "Beginners" category added to this page? With the possibility of all the help content contained in the Help namespace, I don't think it's advisable to include this project page in the Help category & namespace. The Support project in-and-of-itself is not a Help content page that would benefit the end users in their use of the wiki. Neither is this project a "Beginners" project or help content for beginners in research or beginners in wiki usage. Please help me understand why the two categories should remain on this page. Thanks in advance for your thoughts... -[[User:JensenFA|Fran]] 23:46, 1 December 2010 (UTC) | |||