FamilySearch Wiki talk:Wiki Support/Responsibilities and Projects: Difference between revisions

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:I moved this discussion from my personal talk page to this newly created Support project page for Tier 2 support. --[[User:JensenFA|Fran]] 20:48, 16 November 2010 (UTC)
:I moved this discussion from my personal talk page to this newly created Support project page for Tier 2 support. --[[User:JensenFA|Fran]] 20:48, 16 November 2010 (UTC)
== Media links ==
Today I got a phone call from a staff member here in the department about creating a link to a pdf file. I should have sent her to Tier 2 support or to the help page if there is one. Training: when people add a pdf file or a powerpoint file to the wiki, the best type of link to create is the Media link. I explained how to do that, but I really think there's a help article that explains it. The media link will automatically open the file whereas the image or file link will only take the user the page in the wiki where the file is stored. Understanding the different types of internal wiki links that can be created is critical for tier 2 and 3 to know. --[[User:JensenFA|Fran]] 19:46, 1 December 2010 (UTC)
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