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FamilySearch Wiki:Patrolling: Difference between revisions

added to #3-6 in the last section and reworded some of the email
(beginning to fill out how to work with a contributor who has added inappropriate content)
(added to #3-6 in the last section and reworded some of the email)
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:'''Note:''' When the article is patrolled, it is no longer highlighted on the list of New Pages. If you thought it was patrolled, and the title is still highlighted, refresh the screen.
:'''Note:''' When the article is patrolled, it is no longer highlighted on the list of New Pages. If you thought it was patrolled, and the title is still highlighted, refresh the screen.


<br>
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=== Patrolling Other Pages  ===
=== Patrolling Other Pages  ===
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:*There are a few steps we will take in this situation:
:*There are a few steps we will take in this situation:


::#'''Learn more about the contributor:''' Look at the History page of the article. From there, click on the contributor to see if they have created a user page so you can learn more about them (their user page may be blank if they have not yet added anything). From there, under Toolbox, click on User Contributions. Review the contributions this user has made to the Wiki to learn more about who they are and what their interests are. Use this information as you talk with them to discuss their interests and goals in the wiki.<br>
::#'''Learn more about the contributor:''' Look at the History page of the article. From there, click on the contributor to see if they have created a user page so you can learn more about them (their user page may be blank if they have not yet added anything). From there, under Toolbox, click on User Contributions. Review the contributions this user has made to the Wiki to learn more about who they are and what their interests are. Use this information as you talk with them to discuss their interests and goals in the wiki.<br>  
::#'''Tag the content:''' Add the {{tl|Content}} Maintenance Template to the page to show that you have taken a look at this information and have begun discussing the issue with the contributor. <br>  
::#'''Tag the content:''' Add the {{tl|Content}} Maintenance Template to the page to show that you have taken a look at this information and have begun discussing the issue with the contributor. <br>  
::#'''Contact the contributor:''' If it is a minor concern, you ...  
::#'''Contact the contributor:''' If it is a minor concern, you can add a note to the Talk page of the article in question. The contributor will see that this information was added and can come and view it. If the problem is more extensive such as multiple pages added to the Wiki outside of scope, you may want to email the contributor directly through the "Email this user" option you see in the Toolbox while on the userpage.  
::#'''Educate the contributor:''' Let the contributor know...  
::#'''Educate the contributor:''' Let the contributor know what the policies and guidelines are. Link to the [[FamilySearch Wiki:Purpose and Appropriate Topics|Purpose and Appropriate Topics]] article, and if applicable, quote the article as wel.  
::#'''Help them find alternatives:''' ...  
::#'''Help them find alternatives:''' Generally, people post valuable information but it is outside the purpose of the Wiki. In that case, the [[FamilySearch Wiki:Try another wiki|Try another wiki]] page lists other places where this kind of information can be shared.  
::#'''Help them be successful in the Wiki:''' ...
::#'''Help them be successful in the Wiki:''' New users generally add this kind of content with good intentions, not realizing what the scope of the Wiki is. After we help them understand this, it will be important to find out what their genealogical goals are so that we can help them become successful contributors.


:Eventually, you may end up adding a Delete template or other [[FamilySearch Wiki:Maintenance Templates|Maintenance Template]] to the page, but not until after you've communicated with the author.
:Eventually, you may end up adding a Delete template or other [[FamilySearch Wiki:Maintenance Templates|Maintenance Template]] to the page, but not until after you've communicated with the author.


:Following is a sample e-mail about major content problems - you are welcome to use this and edit it to help you craft a message to the patron. It will not need to be this extensive if the problem is very minor:
:Following is a sample e-mail used in a situation where many pages of content were added to the Wiki that was valuable but outside the scope of the Wiki. You are welcome to use this and edit it to help you craft a message to the patron. It will not need to be this extensive if the problem is very minor, and if it is on just one page it's ok to just add something to the talk page:
<pre>Dear (username),
<pre>Dear (username),


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https://wiki.familysearch.org/en/FamilySearch_Wiki:Purpose_and_Appropriate_Topics)
https://wiki.familysearch.org/en/FamilySearch_Wiki:Purpose_and_Appropriate_Topics)


We noticed that you have ________________ While this information is generally valuable to  
We noticed that you have ________________ While this information is very valuable to  
________________, it is not part of the purpose of the Wiki. The page linked to above
________________, it is not part of the purpose of the Wiki.
also states, "__________________."


You are most likely unaware that this is a guideline, and are just trying to contribute
We would like to help you find ways to contribute your information where it will be seen by
and add value to the Wiki. We appreciate that!  We would like to help you find ways to  
those who are looking for it. There is another page in the wiki that might help with that:
contribute your information where it will also be seen.


Another page that might help is https://wiki.familysearch.org/en/FamilySearch_Wiki:Try_another_wiki  
https://wiki.familysearch.org/en/FamilySearch_Wiki:Try_another_wiki  
that gives you some options where you can add information that doesn't necessarily
belong in the FamilySearch Wiki.


Can you tell me more about your goals for submitting this information and any other  
Can you tell me more about your goals for submitting this information and any other  
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