Ukraine, Western Ukraine Catholic Church Book Duplicates - FamilySearch Historical Records/Known Issues: Difference between revisions

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-{{HR Known Issues-page}}&nbsp;
+{{HR Known Issues-page}}
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 == Known Issues ==
 === Question 1 ===
-'''Question 1''': When I try to search this collection and view the images I get a message that the images are not available. How may I view the images? <br>'''Answer 1''': FamilySearch has limited rights, granted by the record custodians, to publish images from the Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1937 collection for viewing online. Images for this collection are only available for viewing to members of the sponsoring organization (The Church of Jesus Christ of Latter-day Saints), and at FamilySearch Centers. It is important to check with your [https://familysearch.org/locations FamilySearch Center] before your visit, to verify that the center is equipped with the capability to view these restricted images on [http://www.familysearch.org www.familysearch.org].
+'''Question 1''': When I try to search this collection and view the images I get a message that the images are not available. How may I view the images? <br>'''Answer 1''': FamilySearch has limited rights, granted by the record custodians, to publish images from the Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1937 collection for viewing online. Images for this collection are only available for viewing to members of the sponsoring organization (The Church of Jesus Christ of Latter-day Saints), and at FamilySearch Centers. It is important to check with your [https://www.familysearch.org/centers/locations/ FamilySearch Center] before your visit, to verify that the center is equipped with the capability to view these restricted images on [https://www.familysearch.org www.familysearch.org].
-If you have a church account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call 1-866-406-1830 in the United States, or contact Patron Services at [mailto:support@familysearch.org support@familysearch.org]. Please include a brief description of the problem and steps taken thus far to resolve the issue
+If you have a church account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call 1-866-406-1830 in the United States, or contact [mailto:support@familysearch.org support@familysearch.org]. Please include a brief description of the problem and steps taken thus far to resolve the issue
 === Question 2 ===
@@ Line 21: / Line 18: @@
 === Question 5 ===
 '''Question 5''': The Event Type, birth, in the Greek Catholic &gt; Biały Kamień (Złoczów) &gt; Births (народження) 1784-1824 v. 201-4A/269 waypoint is incorrect. What is the correct event type?<br>'''Answer 5''': The correct event labeling is Deaths (смерті).
 ----
+*Go to the [[Ukraine, Western Ukraine Catholic Church Book Duplicates - FamilySearch Historical Records]] Research Wiki article
-If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:
+*Go to the {{RecordSearch|1910265|Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1937}} collection at FamilySearch.org
-*If '''browsing''' this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window. <br>For example: '''Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1937 &gt; Greek Catholic &gt; Alfredówka (Gliniany) &gt; Births (народження) 1818-1881 v. 201-4A/6714 &gt; Image 21 of 60'''
-*If you are '''reporting''' a technical issue: please include your operating system and browser version, such as Windows 7 and Internet Explorer.
-Your assistance will help ensure that future revisions will be considered.
-Return to the [[Ukraine, Western Ukraine Catholic Church Book Duplicates - FamilySearch Historical Records|Ukraine, Western Ukraine Catholic Church Book Duplicates - FamilySearch Historical Records]] article.
-Return to the {{RecordSearch|1910265|Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1937}} collection at FamilySearch.org.- [[Ukraine, Western Ukraine Catholic Church Book Duplicates - FamilySearch Historical Records|How to Use this Collection]]<br>
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