Getting started in FamilySearch Community: Difference between revisions

*''Question or Post?'' Use the Question type when you expect a response. Use the Post type when you just want to share information. • Set the Best Answer: After you ask a Question, select the “Best Answer” (if there is one) for that response to show first after your question.

====== How do I find groups to join? ======

====== Where should I ask my questions? ======

* Ask your question in the group that is most likely to be about your subject. To do this, click on the name of the group and then type your question in the box at the top of the group. If your question relates to more than one group, you can type the @ symbol and then the name of another group and your question will appear in that group as well.

====== How do I direct a response to a specific person in the Community? ======

* Type the @ symbol and then start typing that person’s username, choose the person from the list that pops up. How do I private message someone? Hover over the person’s name until a pop-up box appears. Then click Message. Or Click on the individual's name with the dotted underline. That will take you to their Profile page. Then click on the Send Message button on the right side, above the profile image.

====== What is my Feed and why should I use it? ======

* My Feed is where you can follow all the groups, posts, and topics that matter most to you in one location. My Feed is helpful because all the recent posts from groups that you have joined are in one place so you don't have to check every single group to see what's going on. You can access My Feed by going to the top of your Community page:

* You can sort your feed by "Most Recent Activity" and "Latest Posts". You can also search your feed if you are looking for a specific post but can't remember which group it was from.

====== How do I leave a group? ======

* When you are in the group, hover your mouse over Member at the top of the page. It will change to a Leave Group button that you can click.  

====== How do I manage the messages about the community that are sent to me? ======

* To manage how often you get notified about new information in a group, click on Manage Notifications, and then you can select which option you prefer.

# Every Post: Sends you an email each time a new question or post is posted in the group, not the follow-up comments.

# Daily/Weekly Digest: Sends you an email each morning, or each Sunday morning, with the posts made during the last day or week.

# Limited: Sends you an email only when the group admin sends an announcement with the email option checked. Only site admins have the ability to send group announcements out through email, so these emails will be very rare, and in most cases, non-existent.

====== How do I change my email for the community? ======

* The email that is shown for you in FamilySearch Community is based on your FamilySearch Email. If you’d like to change it, go to your Contact Page on FamilySearch:  

# Click on your name shown in the upper right while on FamilySearch.org. (You won’t see these links in the Community.)

# Click on Settings, circled in red.

# Click on Contact, circled in blue.

# Change your Email, highlighted in yellow.

====== How do I find a question I asked in the past? ======

* You know that you have asked a question and you want to look at any responses that anyone has given. How do you find that question again? It is quite simple. You click on your name at the top of the page. That will take you to everything you have done. Then scroll down through what is listed there to find the question you are looking for.

====== I've joined a few groups, how do I find them again? ======

* You can find the groups that you have joined on the left-hand side of the page, under My Groups. (On a mobile device, scroll down to My Groups after all the messages in My Feed.) You can see all the questions, posts and comments for the groups that you have joined in My Feed.