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To post comments for the answers you recommend, please go to [[What New Users and Contributors Want to Make Wiki Easier|What New Users and Contributors Want to Make Wiki Easier]]. Then, please add your "Vote" for what you feel is most urgent and important at [[Newbies Priorities|Newbies Priorities]]. Experienced user/contributor feedback on early, new user experiences is also needed. This page is not placed on [http://forums.familysearch.org/en/ forums.familysearch.org] to simplify access for newbies. | To post comments for the answers you recommend, please go to [[What New Users and Contributors Want to Make Wiki Easier|What New Users and Contributors Want to Make Wiki Easier]]. Then, please add your "Vote" for what you feel is most urgent and important at [[Newbies Priorities|Newbies Priorities]]. Experienced user/contributor feedback on early, new user experiences is also needed. This page is not placed on [http://forums.familysearch.org/en/ forums.familysearch.org] to simplify access for newbies. | ||
Written and verbal feedback already received has been posted below. Please feel free to sign your comments or leave them | Written and verbal feedback already received has been posted below. Please feel free to sign your comments or leave them anonymous. Thanks! Kara aka [[User:Ckwahlquist|CK Whipple]] 17:40, 5 November 2009 (UTC) | ||
__TOC__ | __TOC__ | ||
== Feedback: == | == Feedback: == | ||
=== Communications === | === Communications === | ||
*"There's no way to know if my feedback is heard, so why bother?" I can totally understand! What if I created a page where users can view the progress of issues that have been submitted. At least you will be able to see what is in progress and the date things are finished. Communication isn't communication if it isn't two-way. I will do my best to get information out to you.[[User:Ckwahlquist|Kara aka CK Whipple]] 02:34, 10 November 2009 (UTC) | *"There's no way to know if my feedback is heard, so why bother?" I can totally understand! What if I created a page where users can view the progress of issues that have been submitted. At least you will be able to see what is in progress and the date things are finished. Communication isn't communication if it isn't two-way. I will do my best to get information out to you.[[User:Ckwahlquist|Kara aka CK Whipple]] 02:34, 10 November 2009 (UTC) | ||
*Discussion pages need to be template and threaded and make it easier to add and respond topics for discussion. | *Discussion pages need to be template and threaded and make it easier to add and respond topics for discussion. | ||
*The wiki is not very friendly - how do you connect with other contributors or see if someone else is working on what you want to do? | *The wiki is not very friendly - how do you connect with other contributors or see if someone else is working on what you want to do? | ||
*Requests for fixes are not responded to. There is serious lack of communication. | *Requests for fixes are not responded to. There is serious lack of communication. | ||
*You need a place on wiki for feedback. | *You need a place on wiki for feedback. | ||
=== Site design / organization === | === Site design / organization === | ||
==== Sign in ==== | |||
*Why do we need forums separate from the wiki? And a separate sign-in? | *Why do we need forums separate from the wiki? And a separate sign-in? | ||
*Don't like having to sign in again to link to the forum. | *Don't like having to sign in again to link to the forum. | ||
==== Design / color ==== | |||
*The Community Portal is too cluttered. Is it even being monitored? | *The Community Portal is too cluttered. Is it even being monitored? | ||
*The front page is very cluttered. | *The front page is very cluttered. | ||
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*Wiki is bland - it needs to look more creative. | *Wiki is bland - it needs to look more creative. | ||
*The wiki needs a "Here's what you will love" opening matrix, if possible. | *The wiki needs a "Here's what you will love" opening matrix, if possible. | ||
*The site needs color. | *The site needs color. | ||
==== Organization / navigation ==== | |||
*I'm discouraged by the complexities: discussion pages on multiple levels, forums, creating columns/tables, importing images, placing signatures on a discussion page is different than doing so in forums, sandboxes, user pages, why there can't be one editing tool instead of two that do two different things. | *I'm discouraged by the complexities: discussion pages on multiple levels, forums, creating columns/tables, importing images, placing signatures on a discussion page is different than doing so in forums, sandboxes, user pages, why there can't be one editing tool instead of two that do two different things. | ||
*What value is the wiki? It doesn't seem organized. The home page needs to be simplified, attractive and clear. | *What value is the wiki? It doesn't seem organized. The home page needs to be simplified, attractive and clear. | ||
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*Great application!!! Fun to use. Keep text on the left instead of RHS. Better to scroll to navigation rather than for every line of text. It's time to nail down the place naming policy. Glitz and colour are unimportant. | *Great application!!! Fun to use. Keep text on the left instead of RHS. Better to scroll to navigation rather than for every line of text. It's time to nail down the place naming policy. Glitz and colour are unimportant. | ||
==== Search ==== | ==== Search ==== | ||
*The wiki is hard to use because it is hard to figure out the best way to search. Perhaps add a few tips on how to search. | *The wiki is hard to use because it is hard to figure out the best way to search. Perhaps add a few tips on how to search. | ||
*Have to hunt for things. Can't find what I'm looking for. | *Have to hunt for things. Can't find what I'm looking for. | ||
*Hard to find "how to topics" | *Hard to find "how to topics" | ||
*It's too hard to figure out what to put in the search box without suggestions. | *It's too hard to figure out what to put in the search box without suggestions. | ||
=== Content === | === Content === | ||
==== Contributing ==== | ==== Contributing ==== | ||
*What information can be added from where? What about copyright issues? | |||
*What information can be added from where? What about copyright issues? | |||
*Creating columns is sooo hard. I try to avoid them. | *Creating columns is sooo hard. I try to avoid them. | ||
*I'll be honest, I feel like contributing to the wiki is boring. I have passion about genealogy but can't see how that translates to contributing to the wiki. | *I'll be honest, I feel like contributing to the wiki is boring. I have passion about genealogy but can't see how that translates to contributing to the wiki. | ||
*I liked how easy it is to edit what other contributors have done. But it is hard to make brand new contributions yourself. | *I liked how easy it is to edit what other contributors have done. But it is hard to make brand new contributions yourself. | ||
*Wiki needs easily creatable formats for new pages. | *Wiki needs easily creatable formats for new pages. | ||
*Why 'wiki-text' and not just the 'copy and paste' possibility? | *Why 'wiki-text' and not just the 'copy and paste' possibility? | ||
==== Editing ==== | |||
*The wiki is not easy to use and it is a complicated editing process with wikitext. | *The wiki is not easy to use and it is a complicated editing process with wikitext. | ||
*There is a steep learning curve to editing the wiki. Tools need to be simple. Adding photos easiers. | *There is a steep learning curve to editing the wiki. Tools need to be simple. Adding photos easiers. | ||
*I would like to see more edit options on the tool bar and less working in wikitext. (techie person) | *I would like to see more edit options on the tool bar and less working in wikitext. (techie person) | ||
*Adding to the wiki - some of it is straight forward and some of it is hard to figure out. | *Adding to the wiki - some of it is straight forward and some of it is hard to figure out. | ||
*'''Columns - an absolute nightmare!!!''' | *'''Columns - an absolute nightmare!!!''' | ||
==== Referencing ==== | ==== Referencing ==== | ||
*It would be nice if there was a central "bank" from which we could copy and paste references when we edit. Many are used frequently and the only format that I've found is within "footnotes"--which doesn't work. | |||
*It would be nice if there was a central "bank" from which we could copy and paste references when we edit. Many are used frequently and the only format that I've found is within "footnotes"--which doesn't work. | |||
==== Help and training for users ==== | |||
*Need to be able to connect with someone that can help me. | *Need to be able to connect with someone that can help me. | ||
*There needs to be a place for people who don't know how to do it. | *There needs to be a place for people who don't know how to do it. | ||
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*Too much training required to even start - discouraging. Needs to be 1 2 3 done. | *Too much training required to even start - discouraging. Needs to be 1 2 3 done. | ||
*You need training to use it. | *You need training to use it. | ||
*The "Help" needs to be more visible and more helpful. | *The "Help" needs to be more visible and more helpful. | ||
*I couldn't figure out the rules and was afraid to contribute and break one. | *I couldn't figure out the rules and was afraid to contribute and break one. | ||
*Editing is hard. I couldn't find training or support. The wiki really needs quick guides on how to edit. | *Editing is hard. I couldn't find training or support. The wiki really needs quick guides on how to edit. | ||
*The wiki could use a video to help train on how to use it. | *The wiki could use a video to help train on how to use it. | ||
*If I want to contribute but it is too hard, could I email the information to someone and they could enter it for me? | *If I want to contribute but it is too hard, could I email the information to someone and they could enter it for me? | ||
*To introduce a new person to this wiki, if you are familiar with computers, this is still a problem. It takes a long time to learn how to do this program. Originally it was a little easier with the portal pages. Now, as I introduce others to this program, they still have difficulty finding what they want. A specific research problem, or area both involved. | *To introduce a new person to this wiki, if you are familiar with computers, this is still a problem. It takes a long time to learn how to do this program. Originally it was a little easier with the portal pages. Now, as I introduce others to this program, they still have difficulty finding what they want. A specific research problem, or area both involved. | ||
=== Needs of professional genealogists === | |||
*I'm embarrassed to suggest that my professional colleagues contribute. | *I'm embarrassed to suggest that my professional colleagues contribute. | ||
*Professionals won't be drawn to the wiki unless there are tools that we need to use. | *Professionals won't be drawn to the wiki unless there are tools that we need to use. | ||
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*Is the wiki mature enough to be valuable to people? Why would I, as a genealogist, care the wiki is there? | *Is the wiki mature enough to be valuable to people? Why would I, as a genealogist, care the wiki is there? | ||
*Genealogy tool like soundex, dictionaries, word lists, census forms perpetual calendar, age calculator, relationship calculator, and calendar converters or a tool for autocitations would be useful. Put all of this under tools. Need space and images more and less lists.(prof) | *Genealogy tool like soundex, dictionaries, word lists, census forms perpetual calendar, age calculator, relationship calculator, and calendar converters or a tool for autocitations would be useful. Put all of this under tools. Need space and images more and less lists.(prof) | ||
*As far as foreign language research goes, other websits are more thorough like genealogy.net. Most serious contributors are outside of the USA and are not capable to contribute in English. Societies or individuals who want to contribute something usually have their own sites or contibute through societies. | *As far as foreign language research goes, other websits are more thorough like genealogy.net. Most serious contributors are outside of the USA and are not capable to contribute in English. Societies or individuals who want to contribute something usually have their own sites or contibute through societies. | ||
=== General === | |||
*You really need to dumb it down. It is like computer geeks don't know how to talk to everyday people. | *You really need to dumb it down. It is like computer geeks don't know how to talk to everyday people. | ||
*People are intimidated by it. | *People are intimidated by it. |
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