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Known issues in FamilySearch Wiki are reported below, with the most recent at the | Known issues in FamilySearch Wiki are reported below, with the most recent at the '''top''' of the list: | ||
== Chrome Login loop == | == Chrome Login loop == | ||
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== Google Chrome and the Navbar == | == Google Chrome and the Navbar == | ||
{{Resolved}} When the using Chrome and you adjust the zoom to be below 100% The Navbar that is on the right moves to the bottom of the webpage. 1461 | {{Resolved}} When the using Chrome and you adjust the zoom to be below 100% The Navbar that is on the right moves to the bottom of the webpage. 1461 [[User:JonesWD|Warren]] 15:05, 23 May 2012 (UTC) | ||
== Image Captions == | == Image Captions == | ||
{{Resolved}} | {{Resolved}} There is a bug with image captions on many images. It’s adding “RTENOTITLE” to some images in some situations. <br><br>[[User:JonesWD|Warren]] 16:32, 2 May 2012 (UTC) This issue was reported by the engineers as resolved as of 03/Apr/12 | ||
== Voting Issue == | == Voting Issue == | ||
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== Email not working with the Share Button == | == Email not working with the Share Button == | ||
{{Resolved}}A few people are experiencing a problem with sending or receiving e-mails, using the Share button on the top right corner of the page. | {{Resolved}}A few people are experiencing a problem with sending or receiving e-mails, using the Share button on the top right corner of the page. This has been reported, and is being checked. If anyone has this problem, please report it to Support@family.search.org. with information about your browser, and details of the problem. | ||
In the upgrade in March 2016, the share options were removed. [[User:Batsondl|Batsondl]] ([[User talk:Batsondl|talk]]) 01:38, 28 October 2016 (UTC) | In the upgrade in March 2016, the share options were removed. [[User:Batsondl|Batsondl]] ([[User talk:Batsondl|talk]]) 01:38, 28 October 2016 (UTC) | ||
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== After signing out, System takes you to the FamilySearch home page == | == After signing out, System takes you to the FamilySearch home page == | ||
{{Resolved|by means of a workaround - problem will still occur}} | {{Resolved|by means of a workaround - problem will still occur}} This may happen even if you had not been on the FamilySearch home page previously. | ||
:'''What to do''': Use the sign-out under Personal Tools, instead of the one at the top of the screen | :'''What to do''': Use the sign-out under Personal Tools, instead of the one at the top of the screen | ||
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== Image on the page is greatly enlarged == | == Image on the page is greatly enlarged == | ||
{{Resolved|but may occur in Edit mode}} This occurs | {{Resolved|but may occur in Edit mode}} This occurs when the pixels have not been set with a thumbnail image. | ||
::'''What to do''': | ::'''What to do''': | ||
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== Icon on the search page isn't working == | == Icon on the search page isn't working == | ||
{{Resolved}} | {{Resolved}} | ||
== External link box after the text links is gone == | == External link box after the text links is gone == | ||
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== Links that don't work in Populated Areas section of county pages == | == Links that don't work in Populated Areas section of county pages == | ||
{{Resolved|by means of a workaround - problem will still occur}}On many of the county pages, there is a section for "Populated cities and towns", with links that don't work. | {{Resolved|by means of a workaround - problem will still occur}}On many of the county pages, there is a section for "Populated cities and towns", with links that don't work. If you edit the page in Wikitext, at the beginning of the table, you will see an instruction for Align Left. If you remove that instruction, the links will work. Another one of those weird Wiki things. | ||
== Headings interfering with Menu links == | == Headings interfering with Menu links == | ||
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'''Cause:''' | '''Cause:''' | ||
This is a problem with the | This is a problem with the FCK editor. | ||
'''Fix/Workaround:''' | '''Fix/Workaround:''' | ||
Create a template that includes the image and caption that can be placed on the page. | Create a template that includes the image and caption that can be placed on the page. Example: [[Template:Monroe County Courthouse|Monroe County Courthouse]] | ||
'''Alternate Fix/Workaround:''' | '''Alternate Fix/Workaround:''' | ||
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In the CKEditor view, right-click on the image and select Image Properties. In the Caption field, enter the caption you want to appear and click OK. Save the page, and the caption will appear with the image. '''However,''' if the page is ever saved again, the caption will revert to nothing. (And then if it's saved again, the caption will become the image name, and then if saved again the caption is blank, then if saved again the image name, and this goes back and forth in perpetuity.) | In the CKEditor view, right-click on the image and select Image Properties. In the Caption field, enter the caption you want to appear and click OK. Save the page, and the caption will appear with the image. '''However,''' if the page is ever saved again, the caption will revert to nothing. (And then if it's saved again, the caption will become the image name, and then if saved again the caption is blank, then if saved again the image name, and this goes back and forth in perpetuity.) | ||
== Migration to | == Migration to Church Account == | ||
A discussion of the issues that have arisen as a result of the migration to | A discussion of the issues that have arisen as a result of the migration to Church Account can be found in the [http://forums.familysearch.org/en/showthread.php?t=1586 FamilySearch Wiki Technical Support forum] | ||
=== Shorter timeouts === | === Shorter timeouts === | ||
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== Combined accounts not successful == | == Combined accounts not successful == | ||
{{Resolved}}Several users have reported that they had not been able to successfully combine their old accounts with their new | {{Resolved}}Several users have reported that they had not been able to successfully combine their old accounts with their new Church Accounts. This resulted in a loss of their watchlist notifications and their old edits not being shown against their new account. | ||
{{Resolved|Will not fix}}This is still a problem if the user name includes spaces " " or underscores "_". <br><br> | {{Resolved|Will not fix}}This is still a problem if the user name includes spaces " " or underscores "_". <br><br> | ||
Mediawiki core code does not allow "_" even though FamilySearch accounts and | Mediawiki core code does not allow "_" even though FamilySearch accounts and Church Accounts have no problems with the "_". [[User:JonesWD|Warren]] 21:21, 1 May 2012 (UTC) | ||
If you bookmark or copy and paste this entire URL with numbers, it will not work in the future. Delete all after the word “gnispublic.” The correct URL is: | If you bookmark or copy and paste this entire URL with numbers, it will not work in the future. Delete all after the word “gnispublic.” The correct URL is: | ||
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The article [[Uploading files or images|Uploading files or images]] has minimal information. We need additional instructions. | The article [[Uploading files or images|Uploading files or images]] has minimal information. We need additional instructions. | ||
<br> A ticket has been created so that the engineering can investigate and make the necessary changes. [[User:JonesWD|Warren]] | <br> A ticket has been created so that the engineering can investigate and make the necessary changes. [[User:JonesWD|Warren]] 20:49, 1 May 2012 (UTC) | ||
<br> | <br> | ||
== Integrating | == Integrating FamilySearch Library Internet favorites == | ||
{{Resolved}} | {{Resolved}} | ||
See discussion at [[Talk:Feedback: Integrating | See discussion at [[Talk:Feedback: Integrating FamilySearch Library Internet favorites|Talk:Feedback:_Integrating_FamilySearch_Library_Internet_favorites]] | ||
:This issue hasn't been talked about since 2008? In reading the comments it appears more to be a content issue rather than an issue for the engineers. There has not been a engineering ticket created and even if I imagine it is so old that it isn't even on engineering's radar. [[User:JonesWD|JonesWD]] 21:41, 1 May 2012 (UTC) | :This issue hasn't been talked about since 2008? In reading the comments it appears more to be a content issue rather than an issue for the engineers. There has not been a engineering ticket created and even if I imagine it is so old that it isn't even on engineering's radar. [[User:JonesWD|JonesWD]] 21:41, 1 May 2012 (UTC) | ||
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See discussion at Content from previous version is missing or links are missing | See discussion at Content from previous version is missing or links are missing | ||
I don't know what I'm doing. | I don't know what I'm doing. I found some web pages that indicated "Web Page cannot be found" while in the Georgia, Pulaski Co., cemetary listing. Should I submit the names of the cemetaries here? Thanks <!--{12074935672183} --><!--{12074935672184} --> | ||
<br> | <br> | ||
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