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Germany, Hesse-Nassau, Civil Registers and Church Books - FamilySearch Historical Records/Known Issues: Difference between revisions
Germany, Hesse-Nassau, Civil Registers and Church Books - FamilySearch Historical Records/Known Issues (view source)
Revision as of 15:55, 7 December 2012
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== <center>Known Issues</center> == | == <center>Known Issues</center> == | ||
'''Question''': I get a message “Image not Available” for some of the records even if I sign in. How can I view these records? <br>'''Answer''': Whenever possible, FamilySearch makes images available for all users. However, ultimate rights to view images on our website are granted by the record custodians. German Data Privacy rules prohibit viewing the following records: All birth images must be 110 years or older; all marriage images must be 75 years or older, and all death images must be 30 years or older. | '''Question #1''': I get a message “Image not Available” for some of the records even if I sign in. How can I view these records? <br>'''Answer #1''': Whenever possible, FamilySearch makes images available for all users. However, ultimate rights to view images on our website are granted by the record custodians. German Data Privacy rules prohibit viewing the following records: All birth images must be 110 years or older; all marriage images must be 75 years or older, and all death images must be 30 years or older. | ||
If any record on a digital folder contains birth records from the last 110 years, for example, the entire digital folder is restricted. | If any record on a digital folder contains birth records from the last 110 years, for example, the entire digital folder is restricted. | ||
The Historical Records collections will be updated each year to show new unrestricted records. FamilySearch respects and strives to adhere to all privacy laws respective to preserving and providing access to genealogical records in its collection. | The Historical Records collections will be updated each year to show new unrestricted records. FamilySearch respects and strives to adhere to all privacy laws respective to preserving and providing access to genealogical records in its collection. | ||
'''Question #2''': When searching for Niederrodenbach > Bürgermeisterei > Heiraten 1839-1879, I actually get images for Niederschleidern > Korbach > Heiraten 1839-1879. How can I find the records for Niederrodenbach?<br>'''Answer #2''': At the present time, these records are mislabelled and there are no Niederrodenbach records, but records are being added as they become available. Please check back periodically. | |||
If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information: | If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information: | ||