GetSatisfaction

Revision as of 14:02, 14 March 2018 by Rwren (talk | contribs) (added info)

The GetSatisfaction FamilySearch Users' Forum and discussion group is also used as "Feedback" for the FamilySearch website,

The forum currently has over 18,000 users and many FamilySearch Employees actively participating. Questions are generally responded to within hours of posting. The forum is now being used as the official FS Tree through the "Feedback" link at the bottom of most pages.

This GetHelp article provides steps to share a suggestion or compliment, or to ask a question for which a patron cannot find an answer by clicking Feedback.

The Forum can also be accessed directly


Etiquette

FAMILYTREE ETIQUETTE.jpg

As FamilySearch promotes collaboration in its use, the forum encourages the promotion and use of the FS [Wiki Etiquette]https://www.familysearch.org/wiki/en/FamilySearch_Wiki:Etiquette_Guidelines Guidelines: A new Draft Etiquette suggestion had been proposed:

Using the Forum

Reporting Problems in [GetSat forum]https://getsatisfaction.com/familysearch/topics/how-to-report-a-problem-with-familysearch-in-this-forum

Editing your [GetSatisfaction Profile] https://getsatisfaction.com/familysearch/topics/please-explain-and-fix-forwarded-forum-feedback-from-familysearch

Some Recent Questions Answered & Discussions

A few questions answered in 'recent' posts (March 2018):