GetSatisfaction

From FamilySearch Wiki
Revision as of 17:42, 13 March 2018 by Rwren (talk | contribs) (some explanations and descriptions added)

The GetSatisfaction FamilySearch Users' Forum and discussion group is also used as "Feedback" for the FamilySearch website,

The forum currently has over 18,000 users and many FamilySearch Employees actively participating. Questions are generally responded to within hours of posting. The forum is now being used as the official FS Tree Feedback.

This GetHelp article provides steps to share a suggestion or compliment, or to ask a question for which a patron cannot find an answer by clicking Feedback. The Forum can also be accessed directly


Etiquette[edit | edit source]

FAMILYTREE ETIQUETTE.jpg

As FamilySearch promotes collaboration in its use, the forum encourages the promotion and use of the FS [Wiki Etiquette]https://www.familysearch.org/wiki/en/FamilySearch_Wiki:Etiquette_Guidelines Guidelines: A new Draft Etiquette suggestion had been proposed:

Using the Forum[edit | edit source]

Reporting Problems in [GetSat forum]https://getsatisfaction.com/familysearch/topics/how-to-report-a-problem-with-familysearch-in-this-forum

Editing your [GetSatisfaction Profile] https://getsatisfaction.com/familysearch/topics/please-explain-and-fix-forwarded-forum-feedback-from-familysearch

Some Recent Questions Answered & Discussions[edit | edit source]

A few questions answered in 'recent' posts:

Downloading & using [spreadsheets in FamilySearch]https://getsatisfaction.com/familysearch/topics/spreadsheet-questions

Translating standardized Place Names in FSTree

Adding a Stepchild with Source Linker (or generally using the [Source Linker “Change” function]https://getsatisfaction.com/familysearch/topics/adding-a-related-step-child-by-id-when-attaching-records-listing-a-step-parent )