Guest Resources at the FamilySearch Library: Difference between revisions

Updated resources
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*Accredited or certified professional staff  
*Accredited/certified and professional staff  
*Skilled volunteers
*Skilled volunteers
*Webinars and [https://familysearch.org/locations/library_class_schedule patron classes]  
*Webinars and [https://familysearch.org/locations/library_class_schedule patron classes]  
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*[[Family History Library: United States and Canada Research Consultants|United States and Canada Research Specialists]]
*[[Family History Library: United States and Canada Research Consultants|United States and Canada Research Specialists]]


To meet with a Research Specialist on the 2nd Floor, B1 Floor, and B2 Floor, visit the '''Research Assistance '''desk on each of those floors.  
To meet with a Research Specialist on the 2nd Floor, B1 Floor, and B2 Floor, visit the '''Research Assistance'''desk on each of those floors.  


== Guest Service Model  ==
== Guest Service Model  ==
[[Image:B1 tall desk3.jpg|right|400px|B1 tall desk3.jpg]]  
[[Image:B1 tall desk3.jpg|right|400px|B1 tall desk3.jpg]]  
The reference areas on the B1 International floor, the B2 British floor, and the U.S./Canada 2nd floor have been remodeled.<br>
The reference areas on the B1 International floor, the B2 British floor, and the U.S./Canada 2nd floor have been remodeled. To prevent wasting your time standing in line waiting for research assistance, we have implemented a paging system to connect you with the needed expertise.[[Image:HME Pager.jpg|right|135px|HME Pager.jpg]]


Need help? Ask someone with a blue lanyard for help with research. Ask someone with a red lanyard for collection questions. Look for these lanyards:<gallery>
Need help? Ask someone with a blue lanyard for help with research. Ask someone with a red lanyard for collection questions. Look for these lanyards:<gallery>
File:Lanyard blue.jpg|<center>For research help</center>
File:Lanyard blue.jpg|<center>For research help</center>
File:Lanyard red.jpg|<center>For collection help</center></gallery>[[Image:HME Pager.jpg|right|135px|HME Pager.jpg]]
File:Lanyard red.jpg|<center>For collection help</center></gallery>
 
To prevent wasting your time standing in line waiting for research assistance, we have implemented a paging system to connect you with the needed expertise.
 
== Public Computers  ==
== Public Computers  ==


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== Subscription Websites ==
== Subscription Websites ==
Free access to subscription websites. To see a listing of websites currently available click the link[https://familysearch.org/learn/wiki/en/Subscription_websites_available_at_the_Family_History_Library#FHL_Subscription_Websites Subscriptions websites at the FHL].
Free access to subscription websites. To see a listing of websites currently available click the link[https://familysearch.org/learn/wiki/en/Subscription_websites_available_at_the_Family_History_Library#FHL_Subscription_Websites Subscriptions websites at the FHL].


== Snack Room  ==
A snack room is available on the main floor. Guests are welcome to use the microwave and purchase food from the vending machines. Keep up with daily events with the USA Today and the Deseret News.
 
== Vending Services  ==
== Vending Services  ==


While saving images to a flash drive are free, printing services costs $0.05 cents for standard copies and $0.30 cents for colored copies and legal size printouts. Copy cards can be purchased beginning at $2. As an added convenience to our guests, copy cards, 8GB flash drives, lanyards and earphones will be sold in the copy card vending machines on each floor. The vending machines accept cash or credit cards. <br>
While saving images to a flash drive are free, printing services costs $0.05 cents for standard copies and $0.30 cents for colored copies and legal size printouts. Copy cards can be purchased beginning at $2. As an added convenience to our guests, copy cards, 8GB flash drives, lanyards and earphones will be sold in the copy card vending machines on each floor. The vending machines accept cash or credit cards. <br>


Compact Disc Databases
== Family History Software  ==


Each Family History Library guest computer has access to a variety of family history software programs. Among these include: ''Ancestral Quest'', ''Legacy Family Trees'', ''Roots Magic,'' ''Charting Companion'', ''Genelines'', ''GenSmarts'', ''GENViewer'', ''MagiKey'' ''Family Tree'', ''Map My Family Tree'', ''Personal Historian'', and ''Tree Connect''.
Each Family History Library guest computer has access to a variety of family history software programs. Among these include: ''Ancestral Quest'', ''Legacy Family Trees'', ''Roots Magic,'' ''Charting Companion'', ''Genelines'', ''GenSmarts'', ''GENViewer'', ''MagiKey'' ''Family Tree'', ''Map My Family Tree'', ''Personal Historian'', and ''Tree Connect''.


== Compact Disc Databases ==
== Snack Room ==


Hundreds of compact disc databases are available either on the network of our guest computers, or for check out as compact discs. These databases are all described in the [[FamilySearch Catalog]]. Those available on guest computers will have a "click here" note in their catalog entry. Those on compact disc only must be obtained at the appropriate Access Services window and used on specially designated computers on each floor.  
A snack room is available on the main floor. Guests are welcome to use the microwave and purchase food from the vending machines. Keep up with daily events with the USA Today and the Deseret News.


== FamilySearch.org  ==
== FamilySearch.org  ==
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