Germany, Hesse-Nassau, Civil Registers and Church Books - FamilySearch Historical Records/Known Issues
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This article lists issues previously reported for this collection and may provide solutions or workarounds to those issues. |
Known Issues
Question: I get a message “Image not Available” for some of the records even if I sign in. How can I view these records?
Answer: Whenever possible, FamilySearch makes images available for all users. However, ultimate rights to view images on our website are granted by the record custodians. German Data Privacy rules prohibit viewing the following records: All birth images must be 110 years or older; all marriage images must be 75 years or older, and all death images must be 30 years or older.
If any record on a digital folder contains birth records from the last 110 years, for example, the entire digital folder is restricted.
The Historical Records collections will be updated each year to show new unrestricted records. FamilySearch respects and strives to adhere to all privacy laws respective to preserving and providing access to genealogical records in its collection.
If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:
- If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.
For example: Germany, Hesse-Nassau, Civil Registers and Church Books, 1701-1875 > Battenfeld > Evangelisch > Geburten 1845-1854 > Image 296 of 511. - If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
Your assistance will help ensure that future revisions will be considered.
Return to the Germany, Hesse, Civil Registers and Church Books (FamilySearch Historical Records) Learn More page.
Return to the Germany, Hesse-Nassau, Civil Registers and Church Books, 1701-1875 collection at FamilySearch.org.