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FamilySearch Wiki talk:Dispute resolution: Difference between revisions
FamilySearch Wiki talk:Dispute resolution (view source)
Revision as of 21:10, 19 August 2011
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{{talk header}} | {{talk header}} Is there an official dispute resolution policy yet? Not yet, but we invite all community members to review the following ideas, add comments, or add additional ideas to the list. A great model for ways to resolve disputes is at [http://en.wikipedia.org/wiki/Wikipedia:Dispute_resolution Wikipedia: Dispute Resolution]. For additional ideas see, [http://en.wikipedia.org/wiki/Wikipedia:Negotiation Wikipedia: Negotiation]; [http://en.wikipedia.org/wiki/Wikipedia:Wikiquette Wikipedia:Etiquette]. FamilySearch Research Wiki invites your comments and other ideas related to the tools that might be implemented: | ||
Is there an official dispute resolution policy yet? Not yet, but we invite all community members to review the following ideas, add comments, or add additional ideas to the list. A great model for ways to resolve disputes is at [http://en.wikipedia.org/wiki/Wikipedia:Dispute_resolution Wikipedia: Dispute Resolution]. For additional ideas see, [http://en.wikipedia.org/wiki/Wikipedia:Negotiation Wikipedia: Negotiation]; [http://en.wikipedia.org/wiki/Wikipedia:Wikiquette Wikipedia:Etiquette]. FamilySearch Research Wiki invites your comments and other ideas related to the tools that might be implemented: | |||
== Request another opinion == | == Request another opinion == | ||
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*On the bullet list item about '''consulting a third party''', some explanation as to where to find a third party who is objective. | *On the bullet list item about '''consulting a third party''', some explanation as to where to find a third party who is objective. | ||
*A brief explanation of the difference between '''mediation''' and '''arbitration''' and whether one is expected to pursue them in a certain order. | *A brief explanation of the difference between '''mediation''' and '''arbitration''' and whether one is expected to pursue them in a certain order. | ||
== Evaluate policy/process to help users through it == | |||
Reviewing the process on this page, I've been trying to see what in my mind would help clarify how people can look at the policy, to help them through the process. Here are some initial thoughts. These are some initial thoughts after trying to understand what an individual will be faced with and looking through some of the {{wpd|Wikipedia:Dispute resolution}} processes. | |||
____________________________________________________________________________ | |||
This policy describes what to do when you have a dispute with another editor. | |||
=== [[FamilySearch Wiki:Negotiation|First Step: Try to work it out]] === | |||
===== Talk to each other ===== | |||
When disputes arise between community members they are strongly encouraged to talk together and resolve their differences. When there are disputes, it is very important to: | |||
#Accept that each party has the best interest of the wiki at heart | |||
#Use the [[FamilySearch Wiki:Talk page guidelines|talk pages]] to discuss issues | |||
#Follow the [[FamilySearch Wiki:Etiquette Guidelines|Etiquette Guidelines]] | |||
#{{wpd|Wikipedia:Staying cool when the editing gets hot|Stay cool when the editing gets hot}}<br> | |||
===== Ask for another opinion ===== | |||
If you can't come to a resolution between parties that way, you should ask for some outside assistance from other community members. A few of the options to explore are: | |||
*Ask for a third opinion | |||
*Ask about the subject | |||
*Ask about a policy | |||
*<strike>Request a comment</strike> (Can we somehow combine this process with the 3rd opinion process to simplify things for users? Because we have such a small group of people who might participate, it might be good to combine these two ideas into one) | |||
*<strike>Informal mediation</strike> (as we don't have people to fill this role yet, would it hurt the process to allow things to go straight to mediation from here?) | |||
=== [[FamilySearch Wiki:Mediation|Second Step: Mediation]] === | |||
If discussing the problem doesn't bring it to a resolution, you may [[FamilySearch Wiki:Mediation Requests|request Mediation]]. Mediation is a more formal process whereby a Mediator helps to facilitate the conversation between the editors.<br> | |||
=== [[FamilySearch Wiki:Arbitration|Third Step: Arbitration]] === | |||
If Mediation doesn't resolve the problem, the issue may need to be escalated to the [[FamilySearch Wiki:Arbitration|Arbitration]] board. This is requested by the Mediator.<br> | |||
____________________________________________________________________________ | |||
Thoughts? I was thinking that putting it into a step 1/2/3 process will clarify what needs to be done, and shortening the bulleted list will help people focus on just a couple of options that could be helpful. -- [[User:VasquezJL|janellv]] ([[User talk:VasquezJL|talk]] | [[Special:Contributions/VasquezJL|contribs]]) 03:10, 20 August 2011 (UTC) | |||