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FamilySearch Library Memory Lane (view source)
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===FAQs - Frequently Asked Questions=== | ===FAQs - Frequently Asked Questions=== | ||
1. '''Where can I park? ''' Learn more about downtown parking at the FamilySearch Library website [https://www.familysearch.org/en/library/visit here] Parking information is located in "Prepare for Your Visit."<br> | 1. '''Is a reservation required?''' Walk-ins are accepted. To insure you can use the equipment you need a reservation is recommended. | ||
2. '''How do I cancel my reservation?''' Your confirmation email contains a cancellation link. We appreciate you letting us know if you cannot make your appointment.<br> | |||
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'''Where can I park? ''' Learn more about downtown parking at the FamilySearch Library website. [https://www.familysearch.org/en/library/visit here] Parking information is located in "Prepare for Your Visit."<br> | |||
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3. '''How can I get help if I have a scanning question?''' Unfortunately, we do not have a way for you to contact us. If you have a question about scanning we recommend visiting the "Equipment and Instructions" section [[FamilySearch Library Memory Lane#Equipment and Instructions|here]] and "Preparing for Your Memory Lane Visit" section [[FamilySearch Library Memory Lane#Preparing for Your Memory Lane Visit|here]]. You are also welcome to arrive early to your appointment and chat with a Memory Lane scanning specialist.<br> | |||
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4. '''Will Memory Lane scanning specialists transfer my media for me?''' Memory Lane is a self-serve space. Tech specialists are available to assist you and answer questions. Preparing before your session is recommended and you can become acquainted with the equipment you have reserved [[FamilySearch Library Memory Lane#Equipment and Instructions|here]].<br> | |||
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5. '''Since transferring video tapes, audio tapes, and film may take a long time can I leave the area?''' We require you to remain with your media during the entire transfer. Visit the "Preparing for Your Memory Lane Visit" section [[FamilySearch Library Memory Lane#Preparing for Your Memory Lane Visit|here]] for information about the equipment you have reserved, including the time it will take to transfer your media.<br> | |||
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[[Category:FamilySearch Library]] | [[Category:FamilySearch Library]] | ||