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→Historical Background: added info
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==Historical Background== | ==Historical Background== | ||
Vital Statistics Unit (VSU) is a General Registry in Belize that is accountable to register major | |||
events such as births, deaths, marriages, adoptions and deed polls. Registration of these | |||
documents is fundamentally important in Belize as they are required when conducting | |||
business. A committee was formed in 1999 to find ways to improve the vital registration | |||
system. (Margaret, Edwin, 2007). Through this means, the vital registration system was | |||
examined and members agreed that an integrated system monitored by the Ministry of Health | |||
would contribute to reduce the under registration and under-reporting of vital statistics. This | |||
will further enhance the quality of information produced by the country of Belize as it relates | |||
to vital statistics. (Jules, 2013). | |||
After countless unsatisfied reviews the system was re-evaluated; Registrar General, Velda | |||
Flowers stated that in 2016 a new system was implemented called the Supreme Court | |||
Management System which was to supply the registration, the preparation of births and deaths | |||
and marriage certificates. With the new system, for instance, a birth certificate can be requested | |||
in the morning and given in the afternoon, but the time frame is not consistent because some | |||
information takes time to verify and further research may be conducted. A person’s document | |||
can be misplaced due to the lack of organization skills. The VSU have two main locations | |||
which is in Belize City and in Belmopan and, if you live in a remote area, it can be costly to | |||
frequently travel for a document that is not completed. Technology has impacted the | |||
performance of VSU and slowly eliminating paper-based to electronic copies. UNICEF is | |||
enforcing technology within the hospital systems through secure lines to immediately register | |||
a child because it is the Right of Child. (Williams, 2015).<ref>Evaluating Customer Service at the Vital Statistics Unit: | |||
A Customers’ Perspective, by Ellen Rudon, Danay Chavarria, Zayri Cocom, Nashla Mendez, and Kensworth Williams (University of Belize: Management Information System, University of Belize, 2018), | |||
[file:///C:/Users/FHL-REF2-D/Downloads/122-74-602-1-10-20180504.pdf Evaluating the Success of VSU Customer Service], p. 1. | |||
==Coverage and Compliance== | ==Coverage and Compliance== | ||