FamilySearch Online Book Collection FAQs: Difference between revisions

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Project for DB: Fixed s3 links; some formatting
(Minor spelling edits; updated book collection size; updated donations email address; added books URL)
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E-mail: books@familysearch.org
E-mail: books@familysearch.org


A copy of the permission form can be found at [https://s3.amazonaws.com/ps-services-us-east-1-914248642252/s3/research-wiki-elasticsearch-prod-s3bucket/images/c/cc/Permission_to_Duplicate_Writable_Form_2015.pdf Permission to Duplicate Form].
A copy of the permission form can be found at [[Media:Permission_to_Duplicate_Writable_Form_2015.pdf|Permission to Duplicate Form]].


Clicking on the above link will take you to the image page. Double Click on the image to see a version of the form.
Clicking on the above link will take you to the image page. Double Click on the image to see a version of the form.
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<u>Through the Books page.</u>  
<u>Through the Books page.</u>  


*Go to https://familysearch.org/ and hover over the Search tab. Click on '''Books'''.  
*Go to [https://familysearch.org/ FamilySearch] and hover over the Search tab. Click on '''Books'''.  
*You can also browse directly to [[books.familysearch.org]]<u></u>  
*You can also browse directly to [https://www.familysearch.org/library/books/ FamilySearch Digital Library]<u></u>  
*Type in your search criteria in the search box.
*Type in your search criteria in the search box.


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<u>Through the FamilySearch Catalog.</u>  
<u>Through the FamilySearch Catalog.</u>  


*<u></u>Click on the Catalog tab of the https://familysearch.org website.<br>  
*<u></u>Go to [https://familysearch.org/ FamilySearch] and hover over the Search tab. Click on '''Catalog'''.<br>  
*Click '''Titles''' from the menu. &nbsp;If you do not know the title of the book, you can also search by &nbsp; &nbsp; &nbsp;'''Keyword'''.  
*Click '''Titles''' from the menu. If you do not know the title of the book, you can also search by '''Keyword'''.  
*Enter search criteria in the title of keyword box.  
*Enter search criteria in the title of keyword box.  
*When the Search Results display, click on the title you want.  
*When the Search Results display, click on the title you want.  
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A Catalog search will show all of the Family History Library's holdings that fit the search criteria, including books, films and microfiche that are not avalable online. &nbsp;Items that are available online will include links to the digital images page.<br>  
A Catalog search will show all of the Family History Library's holdings that fit the search criteria, including books, films and microfiche that are not available online. &nbsp;Items that are available online will include links to the digital images page.<br>  


'''Q''' &nbsp;Why don't all book holdings appear in the Family History Catalog?<br> '''A''' &nbsp;Only a small number of the book holdings have been digitized.  
'''Q''' &nbsp;Why don't all book holdings appear in the Family History Catalog?<br> '''A''' &nbsp;Only a small number of the book holdings have been digitized.  
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*'''Copy''' this link to save for later. You can also email this link to another person.
*'''Copy''' this link to save for later. You can also email this link to another person.


'''Q '''&nbsp;I used to be able to view this book, but now it is not there - why?<br> '''A''' &nbsp;Sometimes the author removes his/her permission to pulicize the book. &nbsp;Somtimes it contains information about living persons and they have asked that it be withdrawn. &nbsp;There may be other reasons, but generally FamilySearch no longer has the rights to display the book onlne.  
'''Q '''&nbsp;I used to be able to view this book, but now it is not there - why?<br> '''A''' &nbsp;Sometimes the author removes his/her permission to publicize the book. &nbsp;Sometimes it contains information about living persons and they have asked that it be withdrawn. &nbsp;There may be other reasons, but generally FamilySearch no longer has the rights to display the book online.  


'''Q''' &nbsp;Why is the image fuzzy?<br> '''A''' &nbsp;Because of the way that PDFs and Firefox interact, occasionally images will not sharpen up enough to read when using the Mozilla Firefox browser. If you are using Firefox as your browser and a book appears out of focus, you may need to view the book using either Google Chrome or Internet Explorer. If changing browsers doesn't solve the problem please contact FamilySearch Research Assistance at support@familysearch.org. Please include the following information:  
'''Q''' &nbsp;Why is the image fuzzy?<br> '''A''' &nbsp;Because of the way that PDFs and Firefox interact, occasionally images will not sharpen up enough to read when using the Mozilla Firefox browser. If you are using Firefox as your browser and a book appears out of focus, you may need to view the book using either Google Chrome or Internet Explorer. If changing browsers doesn't solve the problem please contact FamilySearch Research Assistance at support@familysearch.org. Please include the following information:  
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