Italy, Trento, Diocesi di Trento, Catholic Church Records - FamilySearch Historical Records/Known Issues: Difference between revisions

From FamilySearch Wiki
mNo edit summary
mNo edit summary
Line 25: Line 25:
Return to the [[Italy, Trento Province, Trento Diocese, Catholic Church Records (FamilySearch Historical Records)|Italy, Trento Province, Trento Diocese, Catholic Church Records (FamilySearch Historical Records)]] Learn More page.  
Return to the [[Italy, Trento Province, Trento Diocese, Catholic Church Records (FamilySearch Historical Records)|Italy, Trento Province, Trento Diocese, Catholic Church Records (FamilySearch Historical Records)]] Learn More page.  


Return to the [https://www.familysearch.org/search/collection//1430983 Italy, Trento, Diocesi di Trento, Catholic Church Records, 1548-1937] collection at FamilySearch.org.<br>
Return to the [https://www.familysearch.org/search/collection/1430983 Italy, Trento, Diocesi di Trento, Catholic Church Records, 1548-1937] collection at FamilySearch.org.<br>

Revision as of 20:20, 14 February 2013





Known Issues
[edit | edit source]

Question #1: I get a message “Image not Available” for some of the images. How can I view these records?
Answer #1: Images for this collection are only available to members of The Church of Jesus Christ of Latter-day Saints, and those accessing FamilySearch in Family History Centers.

Question #2: As I search this collection, I cannot find many of the records I am sure should be available, even when I am signed in. Is there a way to find these records?
Answer #2: Due to Italian data privacy restrictions, only a small percentage of digital images for the complete Trento church records collection is available on the FamilySearch website.

Whenever possible, FamilySearch makes images available for all users. However, ultimate rights to view images on our website are granted by the record custodians. Italian Data Privacy rules prohibit viewing the following records: All birth images must be 100 years or older; all marriage images must be 70 years or older, and all death images must be 70 years or older.

If any record on a digital folder contains birth records from the last 100 years, for example, the entire digital folder is restricted.

The Historical Records collections will be updated each year to show new unrestricted records. FamilySearch respects and strives to adhere to all privacy laws respective to preserving and providing access to genealogical records in its collection.

If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  • If searching a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.
  • If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.
    For example:Italy, Trento, Diocesi of Trento, Catholic Church Records, 1548-1937 > Ala: Parrochia di Santa Maria Assunta > Battesimi > 1595-1626 > Image 47 of 250.
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the Italy, Trento Province, Trento Diocese, Catholic Church Records (FamilySearch Historical Records) Learn More page.

Return to the Italy, Trento, Diocesi di Trento, Catholic Church Records, 1548-1937 collection at FamilySearch.org.