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Italy, Treviso, Tribunale di Treviso Civil Registration - FamilySearch Historical Records/Known Issues: Difference between revisions
Italy, Treviso, Tribunale di Treviso Civil Registration - FamilySearch Historical Records/Known Issues (view source)
Revision as of 14:09, 9 July 2020
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== Known Issues == | == Known Issues == | ||
'''NOTE''': For a way to determine what digital records are likely to be found within a collection or how to find missing images elsewhere, see Article 56000, [https://familysearch.org/ask/salesforce/viewArticle?urlname=How-to-use-Film-Notes-in-the-Catalog-to-determine-the-content-of-a-final-browse-point-in-Historical-Records-1381815339975&lang=en Using Film Notes in the Catalog to determine the content of a final | '''NOTE''': For a way to determine what digital records are likely to be found within a collection or how to find missing images elsewhere, see Article 56000, [https://familysearch.org/ask/salesforce/viewArticle?urlname=How-to-use-Film-Notes-in-the-Catalog-to-determine-the-content-of-a-final-browse-point-in-Historical-Records-1381815339975&lang=en Using Film Notes in the Catalog to determine the content of a final waypoint in Historical Records]. | ||
'''NOTE: '''Most missing records are available on microfilm. These films can be viewed at the Family History Library or some [https://familysearch.org/locations FamilySearch Centers.] Call ahead to check if the film is available at your local center. | '''NOTE: '''Most missing records are available on microfilm. These films can be viewed at the Family History Library or some [https://familysearch.org/locations FamilySearch Centers.] Call ahead to check if the film is available at your local center. | ||
'''Question #1''': When searching Italy, Treviso, Treviso (Tribunale) 1871-1841 > Treviso some of the morti and nati images do not load. Are these images available for viewing?<br> '''Answer #1''': FamilySearch is aware that images for this | '''Question #1''': When searching Italy, Treviso, Treviso (Tribunale) 1871-1841 > Treviso some of the morti and nati images do not load. Are these images available for viewing?<br> '''Answer #1''': FamilySearch is aware that images for this waypoint are not available. A blank or black screen will appear without any tools or the ability to move from image to image. Engineers are aware of this problem and are working to resolve it. There are no microfilms of these images. | ||
'''Question #2''': When browsing through a locality I’m unable to advance to the next image. Is there a way to continue browsing?<br>'''Answer #2''': The following locations have images missing intermittently, i.e., images 1-11 are visible; however, you can’t advance to image 12 using the right arrow. The workaround to jump over gaps is to type a higher number (i.e., 13) into the image box and hit the “enter” key. These gaps may be encountered throughout the browse where you will need to use the workaround to jump over gaps.<br> | '''Question #2''': When browsing through a locality I’m unable to advance to the next image. Is there a way to continue browsing?<br>'''Answer #2''': The following locations have images missing intermittently, i.e., images 1-11 are visible; however, you can’t advance to image 12 using the right arrow. The workaround to jump over gaps is to type a higher number (i.e., 13) into the image box and hit the “enter” key. These gaps may be encountered throughout the browse where you will need to use the workaround to jump over gaps.<br> | ||
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*'''San Fior''' > Nati 1879-1880 is missing the image containing Page 10 of the original records which should have followed Image 106 or Page 9. The film does not contain this page either. | *'''San Fior''' > Nati 1879-1880 is missing the image containing Page 10 of the original records which should have followed Image 106 or Page 9. The film does not contain this page either. | ||
'''Question #5: '''The Event Type and Year Range ( | '''Question #5: '''The Event Type and Year Range (waypoint) title does not properly reflect the actual digital record content. Is there a way to determine what digital records are likely to be found within a collection? <br>'''Answer #5:''' The following list of known waypoint discrepancies describes the event type or year range that actually exist in this collection:<br> | ||
*'''Asolo''' > Nati 1902-1903, 1906-1907 belongs in Pederobba > Nati 1902-1903, 1906-1907.<br> | *'''Asolo''' > Nati 1902-1903, 1906-1907 belongs in Pederobba > Nati 1902-1903, 1906-1907.<br> | ||
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*'''Susegana''' > Morti 1921-1922, 1883-1884, actually contains Susegana > Morti 1921-1922 and Births 1883-1884. | *'''Susegana''' > Morti 1921-1922, 1883-1884, actually contains Susegana > Morti 1921-1922 and Births 1883-1884. | ||
'''Question #6''': When searching this collection for Nati (birth) records for the town of Vittorio Veneto, the | '''Question #6''': When searching this collection for Nati (birth) records for the town of Vittorio Veneto, the waypoints are all there, but when I click on them, I get a white screen, with no tools or arrows for advancing. How will I find these images?<br>'''Answer #6''': The engineers are aware of this problem and are working to correct it. Unfortunately, there is no film to refer to for a work around.<br> | ||
If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information: | If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information: | ||