Ukraine, Western Ukraine Catholic Church Book Duplicates - FamilySearch Historical Records/Known Issues: Difference between revisions

'''Question #1''': When I try to search this collection and view the images I get a message that the images are not available. How may I view the images? <br>'''Answer #1''': FamilySearch has limited rights, granted by the record custodians, to publish images from the Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1937 collection for viewing online. Images for this collection are only available for viewing to members of the sponsoring organization (The Church of Jesus Christ of Latter-day Saints), and at FamilySearch Centers. It is important to check with your [https://familysearch.org/locations FamilySearch Center] before your visit, to verify that the center is equipped with the capability to view these restricted images on [http://www.familysearch.org www.familysearch.org].

If you have an LDS account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call 1-866-406-1830 in the United States, or contact Patron Services at [mailto:support@familysearch.org support@familysearch.org]. Please include a brief description of the problem and steps taken thus far to resolve the issue

'''Question #2''': When I go to print or save an image, the buttons are gray and it will not let me either print or save. Is there a way I can print and/or download from this collection?<br>'''Answer #2''': There is a no-print/no-save restriction with these collections at the request of the record custodians.

If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:

*If '''browsing''' this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window. <br>For example: '''Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1937 &gt; Greek Catholic &gt; Alfredówka (Gliniany) &gt; Births (народження) 1818-1881 v. 201-4A/6714 &gt; Image 21 of 60'''