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FamilySearch Wiki:Known Issues/Archive 3: Difference between revisions
FamilySearch Wiki:Known Issues/Archive 3 (view source)
Revision as of 10:19, 2 May 2012
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{{unresolved}} [http://forums.familysearch.org/en/showthread.php?t=1585 Users have reported] that they are logged out after a shorter time period than before the change. It is believed that this is due to the wiki inheriting the timeouts from new FamilySearch which is intentionally short due to the risk of confidential information being left open by users working from public access computers. It is believed that the programmers are already working on this issue. | {{unresolved}} [http://forums.familysearch.org/en/showthread.php?t=1585 Users have reported] that they are logged out after a shorter time period than before the change. It is believed that this is due to the wiki inheriting the timeouts from new FamilySearch which is intentionally short due to the risk of confidential information being left open by users working from public access computers. It is believed that the programmers are already working on this issue. | ||
[https://wiki.familysearch.org/en/User:StringhamDB StringhamDB] That is correct. The Research Wiki's timeout is set at 45 minutes but since the change to CIS authentication we are limited to 24 minutes. This issue needs to be set with a high priority on the Research Wiki backlog. | [https://wiki.familysearch.org/en/User:StringhamDB StringhamDB] That is correct. The Research Wiki's timeout is set at 45 minutes but since the change to CIS authentication we are limited to 24 minutes. This issue needs to be set with a high priority on the Research Wiki backlog. | ||
[[User:JonesWD|JonesWD]] 16:19, 2 May 2012 (UTC) I haven't received any reports of this issue but I would like to be able to document it if it is still happening. Please send an email to report any recent issues to support@familysearch.org with the subject "Getting timed out of the Wiki" And then in the body of the email include the details. Steps and timeframe so support can reproduce the issue. | |||
== Combined accounts not successful == | == Combined accounts not successful == | ||