GetSatisfaction: Difference between revisions
m (some explanations and descriptions added) |
m (added explanations) |
||
| Line 2: | Line 2: | ||
The GetSatisfaction FamilySearch Users' Forum and discussion group is also used as "Feedback" for the FamilySearch website, | The GetSatisfaction FamilySearch Users' Forum and discussion group is also used as "Feedback" for the FamilySearch website, | ||
The forum currently has over 18,000 users and many FamilySearch Employees actively participating. Questions are generally responded to within hours of posting. The forum is now being used as the official FS Tree Feedback. | The forum currently has over 18,000 users and many FamilySearch Employees actively participating. Questions are generally responded to within hours of posting. The forum is now being used as the official FS Tree through the "Feedback" link at the bottom of most pages. | ||
[https://www.familysearch.org/ask/salesforce/viewArticle?urlname=Patron-feedback-or-requests-for-product-enhancements&lang=en This GetHelp article provides steps] to share a suggestion or compliment, or to ask a question for which a patron cannot find an answer by clicking Feedback. The Forum can also be [https://getsatisfaction.com/familysearch/topics accessed directly] | [https://www.familysearch.org/ask/salesforce/viewArticle?urlname=Patron-feedback-or-requests-for-product-enhancements&lang=en This GetHelp article provides steps] to share a suggestion or compliment, or to ask a question for which a patron cannot find an answer by clicking Feedback. | ||
The Forum can also be [https://getsatisfaction.com/familysearch/topics accessed directly] | |||
| Line 17: | Line 19: | ||
== Some Recent Questions Answered & Discussions == | == Some Recent Questions Answered & Discussions == | ||
A few questions answered in 'recent' posts: | A few questions answered in 'recent' posts (March 2018): | ||
Downloading & using [spreadsheets in FamilySearch]https://getsatisfaction.com/familysearch/topics/spreadsheet-questions | Downloading & using [spreadsheets in FamilySearch]https://getsatisfaction.com/familysearch/topics/spreadsheet-questions | ||
Translating standardized [https://getsatisfaction.com/familysearch/topics/translating-standardized-place-names Place Names in FSTree] | Translating standardized [https://getsatisfaction.com/familysearch/topics/translating-standardized-place-names Place Names in FSTree] | ||
A [https://getsatisfaction.com/familysearch/topics/merging-impediment-for-deleting-relationships recent "well liked" proposal]: "Would it be possible to have warnings pop up (like are used when editing relationships) that would say something like: "If you continue with this merge the following relationship(s) will be deleted." | |||
An extended discussion: MyHeritage [https://getsatisfaction.com/familysearch/topics/myheritage-destructive-sync-feature Destructive Sync Feature]· 36 replies | |||
Adding a Stepchild with Source Linker (or generally using the [Source Linker “Change” function]https://getsatisfaction.com/familysearch/topics/adding-a-related-step-child-by-id-when-attaching-records-listing-a-step-parent | Adding a Stepchild with Source Linker (or generally using the [Source Linker “Change” function]https://getsatisfaction.com/familysearch/topics/adding-a-related-step-child-by-id-when-attaching-records-listing-a-step-parent | ||
) | ) | ||
Revision as of 18:05, 13 March 2018
The GetSatisfaction FamilySearch Users' Forum and discussion group is also used as "Feedback" for the FamilySearch website,
The forum currently has over 18,000 users and many FamilySearch Employees actively participating. Questions are generally responded to within hours of posting. The forum is now being used as the official FS Tree through the "Feedback" link at the bottom of most pages.
This GetHelp article provides steps to share a suggestion or compliment, or to ask a question for which a patron cannot find an answer by clicking Feedback.
The Forum can also be accessed directly
Etiquette[edit | edit source]
As FamilySearch promotes collaboration in its use, the forum encourages the promotion and use of the FS [Wiki Etiquette]https://www.familysearch.org/wiki/en/FamilySearch_Wiki:Etiquette_Guidelines Guidelines: A new Draft Etiquette suggestion had been proposed:
Using the Forum[edit | edit source]
Reporting Problems in [GetSat forum]https://getsatisfaction.com/familysearch/topics/how-to-report-a-problem-with-familysearch-in-this-forum
Editing your [GetSatisfaction Profile] https://getsatisfaction.com/familysearch/topics/please-explain-and-fix-forwarded-forum-feedback-from-familysearch
Some Recent Questions Answered & Discussions[edit | edit source]
A few questions answered in 'recent' posts (March 2018):
Downloading & using [spreadsheets in FamilySearch]https://getsatisfaction.com/familysearch/topics/spreadsheet-questions
Translating standardized Place Names in FSTree
A recent "well liked" proposal: "Would it be possible to have warnings pop up (like are used when editing relationships) that would say something like: "If you continue with this merge the following relationship(s) will be deleted."
An extended discussion: MyHeritage Destructive Sync Feature· 36 replies
Adding a Stepchild with Source Linker (or generally using the [Source Linker “Change” function]https://getsatisfaction.com/familysearch/topics/adding-a-related-step-child-by-id-when-attaching-records-listing-a-step-parent )