FamilySearch Wiki:Known Issues/Archive 3: Difference between revisions

FamilySearch Wiki:Known Issues/Archive 3 (view source)

Revision as of 16:36, 7 January 2010

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 Known issues in FamilySearch Wiki are reported below, with the most recent at the top of the list:
-== Migration to LDS Account ==
+== Migration to LDS Account  ==
-A discussion of the issues that have arisen as a result of the migration to LDS Account can be found in the [http://forums.familysearch.org/en/showthread.php?t=1586 FamilySearch Wiki Technical Support forum]
-=== Shorter timeouts ===
+A discussion of the issues that have arisen as a result of the migration to LDS Account can be found in the [http://forums.familysearch.org/en/showthread.php?t=1586 FamilySearch Wiki Technical Support forum]
-{{unresolved}}
-[http://forums.familysearch.org/en/showthread.php?t=1585 Users have reported] that they are logged out after a shorter time period than before the change. It is believed that this is due to the wiki inheriting the timeouts from new FamilySearch which is intentionally short due to the risk of confidential information being left open by users working from public access computers. It is believed that the programmers are already working on this issue.
-[https://wiki.familysearch.org/en/User:StringhamDB StringhamDB] That is correct.  The Research Wiki's timeout is set at 45 minutes but since the change to CIS authentication we are limited to 24 minutes.  This issue needs to be set with a high priority on the Research Wiki backlog.
+=== Shorter timeouts  ===
-=== Return-to page after sign on ===
+{{unresolved}} [http://forums.familysearch.org/en/showthread.php?t=1585 Users have reported] that they are logged out after a shorter time period than before the change. It is believed that this is due to the wiki inheriting the timeouts from new FamilySearch which is intentionally short due to the risk of confidential information being left open by users working from public access computers. It is believed that the programmers are already working on this issue.
-{{unresolved}}
-Users that are browsing a page in the Special namespace are not returned to that page after they have signed on.
-[https://wiki.familysearch.org/en/User:StringhamDB StringhamDB] It appears as if the page URL is being mis-translated when handed over to CIS.  Redirects can be the death of the web and this is an example of that statement.  More research is being put into this issue to resolve it.
+[https://wiki.familysearch.org/en/User:StringhamDB StringhamDB] That is correct. The Research Wiki's timeout is set at 45 minutes but since the change to CIS authentication we are limited to 24 minutes. This issue needs to be set with a high priority on the Research Wiki backlog.
-=== Combined accounts not successful ===
+=== Return-to page after sign on  ===
-{{unresolved}}
-Several users have reported that they had not been able to successfully combine their old accounts with their new LDS Accounts. This resulted in a loss of their watchlist notifications and their old edits not being shown against their new account.
+{{unresolved}} Users that are browsing a page in the Special namespace are not returned to that page after they have signed on.
+[https://wiki.familysearch.org/en/User:StringhamDB StringhamDB] It appears as if the page URL is being mis-translated when handed over to CIS. Redirects can be the death of the web and this is an example of that statement. More research is being put into this issue to resolve it.
+=== Combined accounts not successful  ===
+{{unresolved}} Several users have reported that they had not been able to successfully combine their old accounts with their new LDS Accounts. This resulted in a loss of their watchlist notifications and their old edits not being shown against their new account.
+=== Sign-In Problems When Using Internet Explorer 8 ===
+Some users have reported being unable to sign-in using Internet Explorer 8. When clicking on wither of the sign-in links on the home page, the new sign-in page does not come up. In fact, nothing happens. A work-around is to place this short-cut on your desk-top, which takes the user to the new sign-in page from which the user can then sign-in.
 == Linking to GNIS (Geographic Names Information Systems)  ==