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We are eager to hear input and feedback from you because the FamilySearch Research Wiki is a community driven, community maintained site. In the spirit of honoring a community environment, we encourage you to use the FamilySearch Forums to ask research questions, help others locate answers to research questions, and post your feedback and suggestions.  
<div style="font-size:25px; color:#826687; ">'''A call For Feedback!'''</div>
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'''We need your feedback!''' We are eager to hear input and feedback from you because the FamilySearch Research Wiki is a community driven, community maintained site. Our goal is to make the FamilySearch Research Wiki a friendly, welcoming place that is easy to use and make contributions to, for both experts and beginners alike.  Please leave your comments regarding any suggestions, solutions, or any of the following issues you may have encountered.
<center>'''''We want to hear about the <font color="maroon">good</font>, the <font color="maroon">bad</font>, and the <font color="maroon">ugly</font>.'''''</center><br>
:*Was the wiki easy to use and figure out?
:*Could you can find what you were looking for?
:*Was contributing to the wiki easy and explained appropriately?
:*How hard was it to find the help needed to navigate the wiki or to contribute?
:*Did you find the help you needed and if you did, where did you find it?
:*What were your wiki experiences and how can we make them better?
:*Can you explain what challenges you face in doing your genealogy research?
Please provide us with any comments on other subjects related to this wiki, its community, its functionality, your expectations, or your wish list.  '''We want to build a better wiki.'''
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{{notice|'''Post your comments or concerns as well as your suggestions or solutions to the [[FamilySearch_Wiki_talk:WikiProject_Feedback|talk page]] associated with this article.<br><br>The [[FamilySearch_Wiki_talk:WikiProject_Feedback|talk page]] is being watched so we will try to find the answers or record your input for future evaluation.'''}}<br>
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Written and verbal feedback already received has been posted below. Please feel free to&nbsp;sign your comments&nbsp;or leave them anonymous. Thanks!&nbsp;Kara aka [[User:Ckwahlquist|CK Whipple]] 17:40, 5 November 2009 (UTC)
 


<div style="font-size:20px; color:#826687; ">'''Feedback'''</div>
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<center><font color="maroon">'''This feedback page is being reactivated so please "Get Involved".''' (2015)<br>Use the '''[[FamilySearch_Wiki_talk:WikiProject_Feedback|talk page]]''' for comments.</font></center>
Below are some comments from years past so if these issues are still relevant today please repeat or restate them on the '''[[FamilySearch_Wiki_talk:WikiProject_Feedback|talk page]]''' so that the issue will be re-evaluated.  Use the information below as guide to the type of issues raised before and that may possibly still be important today.
If you feel comfortable editing this page, you can add a response to one of these existing comments. Please use use indentation by putting a colon ( '''<nowiki>:</nowiki>''' ) in front of your comment so the new information is readily apparent.  New feedback can also be added to the '''''[[FamilySearch_Wiki_talk:WikiProject_Feedback|talk page]]''''' as well as any other comments if you prefer not to edit the article itself.
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==The Research Wiki==
=== General  ===
{| width="950px" cellspacing="1"  cellpadding="10" border="1"
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| bgcolor="#eeeeee" align="center" width="40%" valign="middle"  style="height: 20px" |'''THEN'''
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| align="left"  |You really need to dumb it down.&nbsp; It is like computer geeks don't know how to talk to everyday people.
| align="left"  | Add a condensed How-to section at the beginning of the current help articles which only provides the "easy as 1-2-3" information in "non-computeriese" language
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| align="left"  | People are intimidated by it.
| align="left"  | see note about
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| align="left"  | Too complicated and circuitous.
| align="left"  | Need to better utilize "hub" pages that provide a guided tour.
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| align="left"  | Sorry, I just find it a pain to work with and postpone it as long as I can!!!
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=== Communications  ===
{| width="950px" cellspacing="1"  cellpadding="10" border="1"
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| bgcolor="#eeeeee" align="center" width="40%" valign="middle"  style="height: 20px" |'''THEN'''
| bgcolor="#eeeeee" align="center" width="40%" valign="middle"  style="height: 20px" |'''NOW'''
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"There's no way to know if my feedback is heard, so why bother?"
:I can totally understand! What if&nbsp;I created a page where users can view the progress of issues that have been submitted.&nbsp; At least you will be able to see what is in progress and the date things are finished.&nbsp; Communication isn't communication if it isn't two-way.&nbsp; I&nbsp;will do my best to get information out to you.[[User:Ckwahlquist|Kara aka CK Whipple]] 02:34, 10 November 2009 (UTC)
| align="left" | Need to re-activate and publicize this page
*<font color="maroon"> BUT still need mechanism wherein comments get reviewed (not by just one person)
*also need a way to move comments forward (up the chain of command) so that they are properly addressed (by the GC or CC or Support or engineering) and not just forgotten. </font><br>
Each comment should have a response or solution posted on a single Feedback page.
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| align="left" | Talk pages need to be template and threaded and make it easier to add and respond topics for discussion.
| align="left" | <font color="green">There is a template now available, {{tl|Discussion Conventions}}, which contains a "start a new topic" box which then only requires typing to make an entry.</font><br>Luccagenes 19:01, 4 February 2015 (UTC)
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| align="center" | fixed
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| align="left" | The wiki is not very friendly - how do you connect with other contributors or see if someone else is working on what you want to do?
| align="left" | <font color="maroon">This is still an issue. Any suggestions?</font>
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| align="left" | Requests for fixes are not responded to. There is serious lack of communication.
| align="left" | <font color="green">See page [[FamilySearch Wiki:Known Issues|Known issues]] for the status of fix requests</font>, <font color="maroon">although it must be kept up-to-date better.</font>
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| align="left" | You need a place on wiki for feedback.
| align="left" | <font color="green">An attempt to reactivate this page is underway.</font><br>Luccagenes 19:01, 4 February 2015 (UTC)
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== Site design / organization  ==
=== Sign in  ===
{| width="950px" cellspacing="1"  cellpadding="10" border="1"
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| width="100%" bgcolor="#eeeeee" align="center" colspan="4" |'''Wiki Feedback: Then and now''' <br>This is collection of Feedback from 2009- 2010. <br>''Determine if feedback is still relevant today''
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| bgcolor="#eeeeee" align="center" width="40%" valign="middle"  style="height: 20px" |'''THEN'''
| bgcolor="#eeeeee" align="center" width="40%" valign="middle"  style="height: 20px" |'''NOW'''
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| align="left" | Why do we need forums separate from the wiki? And a separate sign-in?
| align="left" | Forums no longer exist
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| align="left" | Don't like having to sign in again to link to the forum.
| align="left" | Forums no longer exist
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=== Design / color  ===
{| width="950px" cellspacing="1"  cellpadding="10" border="1"
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| align="left" | The Community Portal is too cluttered. Is it even being monitored?
| align="left" | Portal pages have been eliminated.
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| align="left" | The front page is very cluttered - need specific places to go.
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| align="left" | The colors are bland.
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| align="left" | LDSphilanthropies.org has more color. It is a church website.
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| align="left" | The first screen (home page) needs to be more user friendly and inviting.
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| align="left" | The wiki is beige and boring.
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| align="left" | Wiki is bland - it needs to look more creative.
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| align="left" | The wiki needs a "Here's what you will love" opening matrix, if possible.
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| align="left" | The site needs color.
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=== Organization / navigation  ===
{| width="950px" cellspacing="1"  cellpadding="10" border="1"
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| bgcolor="#eeeeee" align="center" width="40%" valign="middle"  style="height: 20px" |'''THEN'''
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| align="left" | I'm discouraged by the complexities: talk pages on multiple levels, forums, creating columns/tables, importing images, placing signatures on a talk page is different than doing so in forums, sandboxes, user pages, why there can't be one editing tool instead of two that do two different things.
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| align="left" | What value is the wiki? It doesn't seem organized. The home page needs to be simplified, attractive and clear.
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| align="left" | The site is too crowded and disorganized. I&nbsp;have to scroll to find the navigation. Home should be on top.
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| align="left" | The wiki has incomplete and cryptic information and unsure lead-in to it. Needs to open with 10-15 research categories to stimulate and direct the user.
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| align="left" | Need clear meaningful categories of real interest up front. Step-by-step, simple and attractive. '''Don't bury links in sentences or paragraphs.'''
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| align="left" | The countries are good, especialy USA but general and incomplete.&nbsp; The map to the States is great!
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| align="left" | Wiki needs to start out with a better opening. What should I&nbsp;do once I&nbsp;get there? Once in a country or category it gets better.
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| align="left" | When I&nbsp;first tried to explore the site I got lost or was refused entry.
| align="left" | Still too easy to "get lost" and not find what you are looking for although "locations" seem straight forward.
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| align="left" | I&nbsp;had a hard time finding "Home". Most sites have it on top center or left to easily get back to the home page.
| align="left" | The "home" link should be the very first thing on the sidebar.
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| align="left" | Home is hard to find.
| align="left" | see note above
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| align="left" | It's hard to figure out if something is already there.
| align="left" | Need better search options to find topics (to prevent page/topic duplication)
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| align="left" | Where does a particular piece of information go. It is hard to figure out.
| align="left" | Categories don't ensure you have located all relevant articles.  It is unreasonable to have a user scan through thousand of categories to identify the right one to use.
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| align="left" | Where is the 'creative' team? A real '''Home Page''' is needed to attract people to this web-site.
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| align="left" | '''Put buttons on there that help people navigate or find instructions on how to input their own information. '''In English please and not computerese! Also a 'contact' button where people can send e-mails and have them answered!
| align="left" | <font color="green">Numerous help options are available, see [[Template:Find help|Find help]] and there is also a [https://docs.google.com/forms/d/14VmNPMohPc_RW7tC-Hn2w5lB_GUNAM_cnHw0RsTjq1Q/viewform?formkey=dFlES2FLbHFwNHFJV054RWtaNUEwRnc6MQ submit form] that is responded to via email.</font>
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| align="left" | For every country have a file where people can put copies of pictures in (plus the link where it was taken from), so that when they want to add a picture they can go to that file and copy and paste it instead of having to follow so many steps to add a picture - that will also assure that people can check on the copyright of that picture.
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| align="left" | When you minimize your screen on your monitor, the navigation on the right side of the page (or anything that is on that side) should not disappear to the bottom of the screen where people can't find it.
| align="left" | <font color="green">This is a known issue with the current software version (must have zoom set to 100% or more).  The upcoming new version should eliminate this problem.</font>
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| align="left" | Great application!!! Fun to use. Keep text on the left instead of RHS. Better to scroll to navigation rather than for every line of text. It's time to nail down the place naming policy. Glitz and colour are unimportant.
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=== Search  ===
{| width="950px" cellspacing="1"  cellpadding="10" border="1"
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| width="100%" bgcolor="#eeeeee" align="center" colspan="4" |'''Wiki Feedback: Then and now''' <br>This is collection of Feedback from 2009- 2010. <br>''Determine if feedback is still relevant today''
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| bgcolor="#eeeeee" align="center" width="40%" valign="middle"  style="height: 20px" |'''THEN'''
| bgcolor="#eeeeee" align="center" width="40%" valign="middle"  style="height: 20px" |'''NOW'''
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| align="left" | The wiki is hard to use because it is hard to figure out the best way to search. Perhaps add a few tips on how to search.
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| align="left" | Have to hunt for things. They are buried.&nbsp;Can't find what I'm looking for.
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| align="left" | Hard to find "how to topics"
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| align="left" | It's too hard to figure out what to put in the search box without suggestions.
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== Content  ==
===What's missing or needed?===
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== Survey ==
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=== Help and training for users  ===
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| align="left" | Need to be able to connect with someone that can help me.
| align="left" | <font color="green">Numerous help options are available, see [[Template:Find help|Find help]] </font>
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| align="left" | There needs to be a place for people who don't know how to do it.
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| align="left" | I don't know what to put in there so I use information from others. You need a format that we help fill in. It is too hard to create it ourselves.
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| align="left" | I would like to contribute but it is so hard that I resent the time I have to put in on it. People around me don't want to be intruded upon.
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| align="left" | If I have trouble on other sites I write them and they respond to me.
| align="left" | <font color="green">There is a [https://docs.google.com/forms/d/14VmNPMohPc_RW7tC-Hn2w5lB_GUNAM_cnHw0RsTjq1Q/viewform?formkey=dFlES2FLbHFwNHFJV054RWtaNUEwRnc6MQ submit form] that is responded to via email.  You can use it to suggest or add content as well as using it for questions.</font>
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| align="left" | We need contact with a person who knows it to help us learn.
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| align="left" | The help feature on the home page needs to stand out. Currently it blends in with all of the other material on the Home Page
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| align="left" | Too much training required to even start - discouraging. Needs to be 1 2 3 done.
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| align="left" | You need training to use it.
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| align="left" | The "Help" needs to be more visible and more helpful.
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| align="left" | I couldn't figure out the rules and was afraid to contribute and break one.
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| align="left" | Editing is hard. I couldn't find training or support. The wiki really needs quick guides on how to edit. 
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| align="left" | The wiki could use a video to help train on how to use it.
| align="left" | <font color="green">The [https://familysearch.org/learningcenter/results.html?q=%22Research%20Wiki%22 Learning Center] does have several videos specifically for the Research Wiki.</font>
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| align="left" | If I want to contribute but it is too hard, could I email the information to someone and they could enter it for me?
| align="left" | <font color="green">There is a [https://docs.google.com/forms/d/14VmNPMohPc_RW7tC-Hn2w5lB_GUNAM_cnHw0RsTjq1Q/viewform?formkey=dFlES2FLbHFwNHFJV054RWtaNUEwRnc6MQ submit form] that is responded to via email.  You can use it to suggest or add content.</font>
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| align="left" | To introduce a new person to this wiki, if you are familiar with computers, this is still a problem. It takes a long time to learn how to do this program. Originally it was a little easier with the portal pages. Now, as I introduce others to this program, they still have difficulty finding what they want. A specific research problem, or area both involved.
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We have some questions we'd like to ask you about your experience using the Wiki. [http://ldschurch.inquisiteasp.com/cgi-bin/qwebcorporate.dll?idx=BXZJ9Z Tell Us What You Think]


== Feedback or suggestions ==
=== Editing  ===
{| width="950px" cellspacing="1"  cellpadding="10" border="1"
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| align="left" | The wiki is not easy to use and it is a complicated editing process with wikitext.
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| align="left" | There is a steep learning curve to editing the wiki. Tools need to be simple. Adding photos easiers.
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| align="left" | I would like to see more edit options on the tool bar and less working in wikitext. (techie person)
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| align="left" | Adding to the wiki - some of it is straight forward and some of it is hard to figure out.
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| align="left" | '''Columns - an absolute nightmare!!!'''
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'''If you'd like to give feedback or suggestions''' about this site, please:


#Go to the [http://forums.familysearch.org/forumdisplay.php?f=1 FamilySearch Wiki Feedback &amp; Suggestions] forum.  
=== Contributing  ===
#Log on to the forum. At this time, it is a separate registration and sign-in than this Wiki. It may be a good idea to still use the same user name and password when you register.  
{| width="950px" cellspacing="1"  cellpadding="10" border="1"
#Post your feedback or suggestion.
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| width="100%" bgcolor="#eeeeee" align="center" colspan="4" |'''Wiki Feedback: Then and now''' <br>This is collection of Feedback from 2009- 2010. <br>''Determine if feedback is still relevant today''
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| bgcolor="#eeeeee" align="center" width="40%" valign="middle"  style="height: 20px" |'''THEN'''
| bgcolor="#eeeeee" align="center" width="40%" valign="middle"  style="height: 20px" |'''NOW'''
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| align="left" | What information can be added from where? What about copyright issues?
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| align="left" | Creating columns is sooo hard. I try to avoid them.  
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| align="left" | I'll be honest, I feel like contributing to the wiki is boring. I have passion about genealogy but can't see how that translates to contributing to the wiki.  
| align="left" | <font color="green"> For some the passion goes beyond researching one’s own family.  This passion could include the desire to help others achieve the same passion that you have. Contributing your knowledge to the wiki about how you found, organized, verified, and documented your family history is a worthy pursuit in and of itself.  If you located information that is generally not public knowledge, this too could help others find their families or knock down someone else’s [[Solving_Tough_Research_Problems—Overcoming_Brick_Walls|brick wall]]. </font>
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| align="left" | I liked how easy it is to edit what other contributors have done. But it is hard to make brand new contributions yourself.  
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| align="left" | Wiki needs easily creatable formats for new pages.  
| align="left" | <font color="green"> Pre-formatted simple startup page (under consideration and is being evaluated) </font>


== Bugs or technical problems ==
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| align="left" | Why 'wiki-text' and not just the 'copy and paste' possibility?
| align="left" | <font color="green"> Wikitext (plus some HTML) may be needed for more complex pages that include highly structured tables, precise positioning or grouping of page objects, and creating many of the templates used in the wiki.  For the most part, a typical wiki page will not need sophisticated coding although some familiarity with the coding may be helpful in recognizing and understanding what you are seeing if you edit an existing page.  The  VisualEditor that is coming with the new version is a “what you see is what you get” type of user interface so that the complex coding stays behind the scenes, and always remember that [[Template:Find help|help]] is happily offered if you need it.</font>


'''If you are''' '''experiencing a bug or technical problem''' with the site, please [mailto:support@familysearch.org?subject=FamilySearch%20Wiki%20Support send an email] to tell us what is going wrong. We troubleshoot bugs every day, and we're very interested in hearing about any problem you are having.
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__NOTOC__


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=== Referencing  ===
{| width="950px" cellspacing="1" cellpadding="10" border="1"  
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| This Feedback page has changed. If you're looking for the old Feedback page, see '''[[FamilySearch Wiki:Known Issues]]'''.
| width="100%" bgcolor="#eeeeee" align="center" colspan="4" |'''Wiki Feedback: Then and now''' <br>This is collection of Feedback from 2009- 2010. <br>''Determine if feedback is still relevant today''
|-
| bgcolor="#eeeeee" align="center" width="40%" valign="middle"  style="height: 20px" |'''THEN'''
| bgcolor="#eeeeee" align="center" width="40%" valign="middle"  style="height: 20px" |'''NOW'''
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| align="left" | It would be nice if there was a central "bank" from which we could copy and paste references when we edit. Many are used frequently and the only format that I've found is within
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| align="left" | "footnotes"--which doesn't work.
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==Needs by experience level==
===Needs of the beginner (limited genealogy and or computer experience)===
{| width="950px" cellspacing="1"  cellpadding="10" border="1"
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| width="100%" bgcolor="#eeeeee" align="center" colspan="4" |'''Wiki Feedback: Then and now''' <br>This is collection of Feedback from 2009- 2010. <br>''Determine if feedback is still relevant today''
|-
| bgcolor="#eeeeee" align="center" width="40%" valign="middle"  style="height: 20px" |'''THEN'''
| bgcolor="#eeeeee" align="center" width="40%" valign="middle"  style="height: 20px" |'''NOW'''
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===Needs of the novice (new to wiki - with genealogy and or computer experience)===
{| width="950px" cellspacing="1"  cellpadding="10" border="1"
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| width="100%" bgcolor="#eeeeee" align="center" colspan="4" |'''Wiki Feedback: Then and now''' <br>This is collection of Feedback from 2009- 2010. <br>''Determine if feedback is still relevant today''
|-
| bgcolor="#eeeeee" align="center" width="40%" valign="middle"  style="height: 20px" |'''THEN'''
| bgcolor="#eeeeee" align="center" width="40%" valign="middle"  style="height: 20px" |'''NOW'''
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===Needs of the researcher (genealogists and family historians) ===
{| width="950px" cellspacing="1"  cellpadding="10" border="1"
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| width="100%" bgcolor="#eeeeee" align="center" colspan="4" |'''Wiki Feedback: Then and now''' <br>This is collection of Feedback from 2009- 2010. <br>''Determine if feedback is still relevant today''
|-
| bgcolor="#eeeeee" align="center" width="40%" valign="middle"  style="height: 20px" |'''THEN'''
| bgcolor="#eeeeee" align="center" width="40%" valign="middle"  style="height: 20px" |'''NOW'''
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===Needs of the contributor===
{| width="950px" cellspacing="1"  cellpadding="10" border="1"
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| width="100%" bgcolor="#eeeeee" align="center" colspan="4" |'''Wiki Feedback: Then and now''' <br>This is collection of Feedback from 2009- 2010. <br>''Determine if feedback is still relevant today''
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| bgcolor="#eeeeee" align="center" width="40%" valign="middle"  style="height: 20px" |'''THEN'''
| bgcolor="#eeeeee" align="center" width="40%" valign="middle"  style="height: 20px" |'''NOW'''
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=== Needs of professional genealogists  ===
{| width="950px" cellspacing="1"  cellpadding="10" border="1"
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| width="100%" bgcolor="#eeeeee" align="center" colspan="4" |'''Wiki Feedback: Then and now''' <br>This is collection of Feedback from 2009- 2010. <br>''Determine if feedback is still relevant today''
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| bgcolor="#eeeeee" align="center" width="40%" valign="middle"  style="height: 20px" |'''THEN'''
| bgcolor="#eeeeee" align="center" width="40%" valign="middle"  style="height: 20px" |'''NOW'''
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| align="left"  | If [[:Category:Professional Genealogists|professional genealogists]] are allowed to advertise their services then it should be mandatory that they have a track record of sharing (with the wiki) their knowledge and or experience at least on a quarterly basis or their "ads" should be removed.
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| align="left"  | Since familysearch.org (the wiki) cannot endorse such professional services there should be an option to provide feedback from the users (consumers) for each of these listings so that others will know if they are truly professional.
If the wiki truly wants to be a trusted and responsible entity then, like any consumer product, there should be a list of contact names for "satisfied customers". (a can of worms)
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| align="left" | I'm embarrassed to suggest that my professional colleagues contribute.
| align="left" | <font color="maroon">Is this still true today. What would have to change.</font>
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| align="left" | Professionals won't be drawn to the wiki unless there are tools that we need to use.
| align="left" | <font color="maroon">Are they drawn to the wiki to contribute?</font>
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| align="left" | Genealogy tool like soundex, dictionaries, word lists, census forms perpetual calendar, age calculator, relationship calculator, and calendar converters or a tool for autocitations&nbsp;would be useful. Put all of this under tools. Need space and images more and less lists.(prof)
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| align="left" | Professionals want to make money and not have their articles edited. If we publish we want credit for our work.
| align="left" | <font color="green">Since the Research Wiki is about sharing knowledge, obviously they will not like the wiki. Creating an article using their own citations might get around the "credit" issue.</font>
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| align="left" | Is the wiki mature enough to be valuable to people? Why would I, as a genealogist, care the wiki is there?
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| align="left" | As far as foreign language research goes, other websits are more thorough like genealogy.net. Most serious contributors are outside of the USA&nbsp;and are not capable to contribute in English. Societies or individuals who want to contribute something usually have their own sites or contibute through societies.
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{{notice|'''Post your comments or concerns as well as your suggestions or solutions to the [[FamilySearch_Wiki_talk:WikiProject_Feedback|talk page]] associated with this article.<br><br>The [[FamilySearch_Wiki_talk:WikiProject_Feedback|talk page]] is being watched so we will try to find the answers or record your input for future evaluation.'''}}<br>
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If you feel comfortable editing this page, you can add a response to one of these existing comments. Please use use indentation by putting a colon ( '''<nowiki>:</nowiki>''' ) in front of your comment so the new information is readily apparent.  New feedback can also be added to the '''''[[FamilySearch_Wiki_talk:WikiProject_Feedback|talk page]]''''' as well as any other comments if you prefer not to edit the article itself.
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'''''Under review:'''''<br>
Some of the following links or statements in this box may or may not be currently accurate.
To post&nbsp;comments for the answers you recommend, please go to [[What New Users and Contributors Want to Make Wiki Easier|What New Users and Contributors Want to Make Wiki Easier]].&nbsp;Then, please&nbsp;add your&nbsp;"Vote" for what you feel is most urgent and important at&nbsp;[[Newbies Priorities|Newbies Priorities]].&nbsp;Experienced&nbsp;user/contributor feedback on early, new user experiences&nbsp;is also needed.&nbsp;This page is not placed on [http://forums.familysearch.org/en/ forums.familysearch.org] to simplify access for newbies.
[[Category:Contact us|{{PAGENAME}}]] [[Category:Feedback]] [[Category:News]]
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