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== Challenges in providing research advice == | == Challenges in providing research advice == | ||
In 2007, we decided that in order to serve | In 2007, we decided that in order to serve users of the Wiki successfully, we needed to solve some challenges: | ||
*Provide content for more places. (In 2007 our publications covered less than half the world’s countries.) | *Provide content for more places. (In 2007 our publications covered less than half the world’s countries.) | ||
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==== This content isn't new -- only the medium is<br> ==== | ==== This content isn't new -- only the medium is<br> ==== | ||
Another way to consider FamilySearch's "new entry" into this market is that FamilySearch isn't new to this domain at all. Our organization has provided research guidance to patrons since 1894 when we were known as the [http://www.gensocietyofutah.org/ Genealogical Society of Utah]. We've always | Another way to consider FamilySearch's "new entry" into this market is that FamilySearch isn't new to this domain at all. Our organization has provided research guidance to patrons since 1894 when we were known as the [http://www.gensocietyofutah.org/ Genealogical Society of Utah]. We've always endeavored to do our best to deliver "one-stop shopping" for genealogical advice. During the 100+ years of our existence, we've constantly worked to improve the media we use to deliver that advice, including a few major media changes in the last 15 years. In the 1980s, we published research advice on paper. In 1998, we switched to CD-ROM. In 1999, we switched to html. In 2008, in order to make the work collaborative and scalable, we switched to the wiki medium. <br> | ||
When you consider the organizations who offer genealogical research advice | When you consider the organizations who offer genealogical research advice FamilySearch is a relatively ancient player. And like any other service organization or publisher, we periodically swap out strategies and media to better serve our customers. Even the information we used to seed the wiki isn't new to the field. We published it on paper in 1997, on CD-ROMs in 1998, in html on the Web in 1999, and in Wiki code in 2008. The content we used to populate each medium was basically the same -- we just updated it as we went along. <br> | ||
== Subjects outside the wiki’s scope == | == Subjects outside the wiki’s scope == |
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