FamilySearch Wiki:Known Issues/Archive 3: Difference between revisions

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Known issues in FamilySearch Wiki are reported below, with the most recent at the '''top''' of the list:  
Known issues in FamilySearch Wiki are reported below, with the most recent at the '''top''' of the list:  


== Chrome Login loop  ==
== Chrome Login loop  ==
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== Google Chrome and the Navbar  ==
== Google Chrome and the Navbar  ==


{{Resolved}} When the using Chrome and you adjust the zoom to be below 100% The Navbar that is on the right moves to the bottom of the webpage. 1461 [[User:JonesWD|Warren]] 15:05, 23 May 2012 (UTC)  
{{Resolved}} When the using Chrome and you adjust the zoom to be below 100% The Navbar that is on the right moves to the bottom of the webpage. 1461 [[User:JonesWD|Warren]] 15:05, 23 May 2012 (UTC)  


== Image Captions  ==
== Image Captions  ==


{{Resolved}}&nbsp;There is a bug with image captions on many images. It’s adding “RTENOTITLE” to some images in some situations. <br><br>[[User:JonesWD|Warren]] 16:32, 2 May 2012 (UTC) This issue was reported by the engineers as resolved as of 03/Apr/12  
{{Resolved}} There is a bug with image captions on many images. It’s adding “RTENOTITLE” to some images in some situations. <br><br>[[User:JonesWD|Warren]] 16:32, 2 May 2012 (UTC) This issue was reported by the engineers as resolved as of 03/Apr/12  


== Voting Issue  ==
== Voting Issue  ==
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== Email not working with the Share Button  ==
== Email not working with the Share Button  ==


{{Resolved}}A few people are experiencing a problem with sending or receiving e-mails, using the Share button on the top right corner of the page. &nbsp;This has been reported, and is being checked. &nbsp;If anyone has this problem, please report it to Support@family.search.org. with information about your browser, and details of the problem.
{{Resolved}}A few people are experiencing a problem with sending or receiving e-mails, using the Share button on the top right corner of the page. This has been reported, and is being checked. If anyone has this problem, please report it to Support@family.search.org. with information about your browser, and details of the problem.


In the upgrade in March 2016, the share options were removed.  [[User:Batsondl|Batsondl]] ([[User talk:Batsondl|talk]]) 01:38, 28 October 2016 (UTC)
In the upgrade in March 2016, the share options were removed.  [[User:Batsondl|Batsondl]] ([[User talk:Batsondl|talk]]) 01:38, 28 October 2016 (UTC)
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== After signing out, System takes you to the FamilySearch home page  ==
== After signing out, System takes you to the FamilySearch home page  ==


{{Resolved|by means of a workaround - problem will still occur}}&nbsp; This may happen even if you had not been on the FamilySearch home page previously.  
{{Resolved|by means of a workaround - problem will still occur}} This may happen even if you had not been on the FamilySearch home page previously.  


:'''What to do''': Use the sign-out under Personal Tools, instead of the one at the top of the screen
:'''What to do''': Use the sign-out under Personal Tools, instead of the one at the top of the screen
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== Image on the page is greatly enlarged  ==
== Image on the page is greatly enlarged  ==


{{Resolved|but may occur in Edit mode}} This occurs &nbsp;when the pixels have not been set with a thumbnail image.  
{{Resolved|but may occur in Edit mode}} This occurs when the pixels have not been set with a thumbnail image.  


::'''What to do''':  
::'''What to do''':  
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== Icon on the search page isn't working  ==
== Icon on the search page isn't working  ==


{{Resolved}}&nbsp;
{{Resolved}}


== External link box after the text links is gone  ==
== External link box after the text links is gone  ==
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== Links that don't work in Populated Areas section of county pages  ==
== Links that don't work in Populated Areas section of county pages  ==


{{Resolved|by means of a workaround - problem will still occur}}On many of the county pages, there is a section for "Populated cities and towns", with links that don't work. &nbsp;If you edit the page in Wikitext, at the beginning of the table, you will see an instruction for Align Left. &nbsp;If you remove that instruction, the links will work. &nbsp;Another one of those weird Wiki things.  
{{Resolved|by means of a workaround - problem will still occur}}On many of the county pages, there is a section for "Populated cities and towns", with links that don't work. If you edit the page in Wikitext, at the beginning of the table, you will see an instruction for Align Left. If you remove that instruction, the links will work. Another one of those weird Wiki things.  


== Headings interfering with Menu links  ==
== Headings interfering with Menu links  ==
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'''Cause:'''  
'''Cause:'''  


This is a problem with the &nbsp;FCK editor. &nbsp;
This is a problem with the FCK editor.  


'''Fix/Workaround:'''  
'''Fix/Workaround:'''  


Create a template that includes the image and caption that can be placed on the page. &nbsp;Example: [[Template:Monroe County Courthouse|Monroe County Courthouse]]  
Create a template that includes the image and caption that can be placed on the page. Example: [[Template:Monroe County Courthouse|Monroe County Courthouse]]  


'''Alternate Fix/Workaround:'''  
'''Alternate Fix/Workaround:'''  
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The article [[Uploading files or images|Uploading files or images]] has minimal information. We need additional instructions.  
The article [[Uploading files or images|Uploading files or images]] has minimal information. We need additional instructions.  


<br> A ticket has been created so that the engineering can investigate and make the necessary changes. [[User:JonesWD|Warren]]&nbsp;20:49, 1 May 2012 (UTC)  
<br> A ticket has been created so that the engineering can investigate and make the necessary changes. [[User:JonesWD|Warren]] 20:49, 1 May 2012 (UTC)  


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See discussion at Content from previous version is missing or links are missing
See discussion at Content from previous version is missing or links are missing


I don't know what I'm doing.&nbsp; I found some web pages that indicated "Web Page cannot be found" while in the Georgia, Pulaski Co., cemetary listing.&nbsp; Should I submit the names of the cemetaries here?&nbsp; Thanks <!--{12074935672183} --><!--{12074935672184} -->  
I don't know what I'm doing. I found some web pages that indicated "Web Page cannot be found" while in the Georgia, Pulaski Co., cemetary listing. Should I submit the names of the cemetaries here? Thanks <!--{12074935672183} --><!--{12074935672184} -->  


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