Italy, Trieste, Trieste, Civil Registration, Tribunale - FamilySearch Historical Records/Known Issues: Difference between revisions

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{{HR Known Issues-page}} <br>
{{HR Known Issues-page}}
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== Known Issues ==


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=== Question 1 ===
 
'''Question 1''': I get a message “Image not Available” for some of the records even when I am signed in. Can I view these records? <br>'''Answer 1''': Whenever possible, FamilySearch makes images available for all users. However, ultimate rights to view images on our website are granted by the record custodians. Italian Data Privacy rules prohibit viewing records unless they meet the following criteria: All birth images must be 100 years or older; all marriage images must be 70 years or older, and all death images must be 70 years or older.  
== <center>Known Issues</center>  ==
 
'''Question #1''': I get a message “Image not Available” for some of the records even when I am signed in. Can I view these records? <br>'''Answer #1''': Whenever possible, FamilySearch makes images available for all users. However, ultimate rights to view images on our website are granted by the record custodians. Italian Data Privacy rules prohibit viewing records unless they meet the following criteria: All birth images must be 100 years or older; all marriage images must be 70 years or older, and all death images must be 70 years or older.  


If any record on a digital folder contains birth records from the last 100 years, for example, the entire digital folder is restricted.  
If any record on a digital folder contains birth records from the last 100 years, for example, the entire digital folder is restricted.  
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*Go to [[Italy, Trieste, Trieste, Civil Registration, Tribunale - FamilySearch Historical Records|Italy, Trieste, Trieste, Civil Registration, Tribunale - FamilySearch Historical Records]] article.


If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:
*Go to [https://www.familysearch.org/search/collection/1947830 Italy, Trieste, Trieste, Civil Registration (Tribunale), 1924-1939] collection at FamilySearch.org.<br>
 
*If '''browsing''' this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.&nbsp;&nbsp;<br>For example: '''Italy, Trieste, Trieste, Civil Registration (Tribunale), 1924-1939 &gt; Trieste &gt; Allegati matrimoni, morte 1937 &gt; Image 142 of 400'''.
*If you are '''reporting''' a technical issue: please include your operating system and browser version, such as Windows 7 and Internet Explorer.
 
Your assistance will help ensure that future revisions will be considered.
 
Return to the [[Italy, Trieste, Trieste, Civil Registration, Tribunale (FamilySearch Historical Records)|Italy, Trieste, Trieste, Civil Registration, Tribunale (FamilySearch Historical Records)]] Learn More page.
 
Return to the [https://www.familysearch.org/search/collection/1947830 Italy, Trieste, Trieste, Civil Registration (Tribunale), 1924-1939] collection at FamilySearch.org.<br>

Latest revision as of 21:19, 30 July 2020


Known Issues

Question 1

Question 1: I get a message “Image not Available” for some of the records even when I am signed in. Can I view these records?
Answer 1: Whenever possible, FamilySearch makes images available for all users. However, ultimate rights to view images on our website are granted by the record custodians. Italian Data Privacy rules prohibit viewing records unless they meet the following criteria: All birth images must be 100 years or older; all marriage images must be 70 years or older, and all death images must be 70 years or older.

If any record on a digital folder contains birth records from the last 100 years, for example, the entire digital folder is restricted.

The Historical Records collections will be updated each year to show new unrestricted records. FamilySearch respects and strives to adhere to all privacy laws respective to preserving and providing access to genealogical records in its collection.