Ukraine, Kyiv Orthodox Consistory Church Book Duplicates - FamilySearch Historical Records/Known Issues: Difference between revisions

Latest revision as of 14:20, 3 February 2023

Note

NOTE: FamilySearch has limited rights, granted by the record custodians, to publish some images for viewing online. See FamilySearch Center to find a FamilySearch Center where you can view the digitized records online.

Known Issues

Question 1

Question 1: When I try to search this collection and view the images I get a message that the images are not available. How may I view the images?
Answer 1: FamilySearch has limited rights, granted by the record custodians, to publish images from the Ukraine, Kyiv Orthodox Consistory Church Book Duplicates, 1840-1845 collection for viewing online. Images for this collection are only available for viewing to members of the sponsoring organization (The Church of Jesus Christ of Latter-day Saints), and at FamilySearch Centers. It is important to check with your FamilySearch Center before your visit, to verify that the center is equipped with the capability to view these restricted images on www.familysearch.org.

If you have a church account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call 1-866-406-1830 in the United States, or contact support@familysearch.org. Please include a brief description of the problem and steps taken thus far to resolve the issue.

Question 2

Question 2: When I go to print or save an image, the buttons are gray and it will not let me either print or save. Is there a way I can print and/or download from this collection?
Answer 2: There is a no-print/no-save restriction with these collections at the request of the record custodians.

Question 3

Question 3: There are no records for the year 1844 at the waypoint Ukraine, Kyiv Orthodox Consistory Church Book Duplicates, 1840-1845 > Сквира > Малые Лисовцы, Николаевская церковь. How can I see these records.
Answer 3: Currently, these records are not online. The records you are looking for could possibly be found on films 2289622 and 2289623. (See Note above)

Return to the Ukraine, Kyiv Orthodox Consistory Church Book Duplicates - FamilySearch Historical Records article.

Return to the Ukraine, Kyiv Orthodox Consistory Church Book Duplicates, 1840-1845 collection at FamilySearch.org.

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-{{HR Known Issues-page}} <br>
+{{HR Known Issues-page}}
+__TOC__
+== Note ==
+'''NOTE: '''FamilySearch has limited rights, granted by the record custodians, to publish some images for viewing online. See [https://www.familysearch.org/centers/locations/ FamilySearch Center] to find a FamilySearch Center where you can view the digitized records online. <br>
-----
+== Known Issues ==
+=== Question 1 ===
+'''Question 1''': When I try to search this collection and view the images I get a message that the images are not available. How may I view the images? <br>'''Answer 1''': FamilySearch has limited rights, granted by the record custodians, to publish images from the [https://www.familysearch.org/search/collection/show#uri=http://www.familysearch.org/searchapi/search/collection/1503045 Ukraine, Kyiv Orthodox Consistory Church Book Duplicates, 1840-1845] collection for viewing online. Images for this collection are only available for viewing to members of the sponsoring organization (The Church of Jesus Christ of Latter-day Saints), and at FamilySearch Centers. It is important to check with your [https://www.familysearch.org/centers/locations/ FamilySearch Center] before your visit, to verify that the center is equipped with the capability to view these restricted images on [https://www.familysearch.org www.familysearch.org].
-== <center>Known Issues</center>  ==
+If you have a church account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call 1-866-406-1830 in the United States, or contact [mailto:support@familysearch.org support@familysearch.org]. Please include a brief description of the problem and steps taken thus far to resolve the issue.
-'''Question #1''': When I try to search this collection and view the images I get a message that the images are not available. How may I view the images? <br>'''Answer #1''': FamilySearch has limited rights, granted by the record custodians, to publish images from the [https://www.familysearch.org/search/collection/show#uri=http://www.familysearch.org/searchapi/search/collection/1503045 Ukraine, Kyiv Orthodox Consistory Church Book Duplicates, 1840-1845] collection for viewing online. Images for this collection are only available for viewing to members of the sponsoring organization (The Church of Jesus Christ of Latter-day Saints), and at FamilySearch Centers. It is important to check with your [https://familysearch.org/locations FamilySearch Center] before your visit, to verify that the center is equipped with the capability to view these restricted images on [http://www.familysearch.org www.familysearch.org].
+=== Question 2 ===
+'''Question 2''': When I go to print or save an image, the buttons are gray and it will not let me either print or save. Is there a way I can print and/or download from this collection?<br>'''Answer 2''': There is a no-print/no-save restriction with these collections at the request of the record custodians.
-If you have an LDS account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call 1-866-406-1830 in the United States, or contact Patron Services at [mailto:support@familysearch.org support@familysearch.org]. Please include a brief description of the problem and steps taken thus far to resolve the issue.
+=== Question 3 ===
+'''Question 3: ''' There are no records for the year 1844 at the waypoint Ukraine, Kyiv Orthodox Consistory Church Book Duplicates, 1840-1845 &gt; Сквира &gt; Малые Лисовцы, Николаевская церковь. How can I see these records.<br>'''Answer 3: '''Currently, these records are not online. The records you are looking for could possibly be found on films 2289622 and 2289623. (See Note above)
-'''Question #2''': When I go to print or save an image, the buttons are gray and it will not let me either print or save. Is there a way I can print and/or download from this collection?<br>'''Answer #2''': There is a no-print/no-save restriction with these collections at the request of the record custodians.
-If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:<br>
-*If '''browsing''' this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window. <br>For example: '''Ukraine, Kyiv Orthodox Consistory Church Book Duplicates, 1840-1845&gt; ВасильковАнтоновка &gt; Крестовоздвиженская церковь &gt; 1840 vol 1957a Births, marriages, deaths (Рождения, бракосочетания, смерти) &gt; Image 12 of 35'''.
+Return to the [[Ukraine, Kyiv Orthodox Consistory Church Book Duplicates - FamilySearch Historical Records|Ukraine, Kyiv Orthodox Consistory Church Book Duplicates - FamilySearch Historical Records]] article.
-*If you are r'''eporting''' a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
-Your assistance will help ensure that future revisions will be considered.
+Return to the [https://www.familysearch.org/search/collection/1503045 Ukraine, Kyiv Orthodox Consistory Church Book Duplicates, 1840-1845] collection at FamilySearch.org.
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-Return to the [[Ukraine, Kiev Orthodox Consistory Church Books (FamilySearch Historical Records)|Ukraine, Kiev Orthodox Consistory Church Books (FamilySearch Historical Records)]] Learn More page.
-Return to the [https://www.familysearch.org/search/collection/1503045 Ukraine, Kyiv Orthodox Consistory Church Book Duplicates, 1840-1845] collection at FamilySearch.org.