United States, Civil War Widows and Other Dependents Pension Files - FamilySearch Historical Records/Known Issues: Difference between revisions

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{{HR Known Issues-page}} <br>  
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== Known Issues ==
 
=== Question 1 ===
'''Question 1''': Is there a reason I see multiple records when I search for a name?<br>'''Answer 1''': Because this collection goes to an affiliate, in order to link the multiple images to their site, an index result needs to exist for each image. For example, in the case of Catharine Collington Potts widow of Henry Potts from the 8 Maine Infantry Company G, there are 70 images for Henry Potts in Fold 3 - so there ends up being 70 results now of a search for Catharine Collington Potts. Going to the image on any of the seventy will put you in the collection and a thumbnail view can allow you to navigate through the 70.


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* Go to [[United States, Civil War Widows and Other Dependents Pension Files - FamilySearch Historical Records|United States, Civil War Widows and Other Dependents Pension Files - FamilySearch Historical Records]] article.


== <center>Known Issues</center>  ==
*Go to {{RecordSearch|1922519|United States Civil War Widows and Other Dependents Pension Files, 1861-1934}} collection at FamilySearch.org.
 
'''Question''': Is there a reason I see multiple records when I search for a name?<br>'''Answer''': Because this collection goes to an affiliate, in order to link the multiple images to their site, an index result needs to exist for each image. For example, in the case of Catharine Collington Potts widow of Henry Potts from the 8 Maine Infantry Company G, there are 70 images for Henry Potts in Fold 3 - so there ends up being 70 results now of a search for Catharine Collington Potts. Going to the image on any of the seventy will put you in the collection and a thumbnail view can allow you to navigate through the 70.
 
If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:
 
*&nbsp;If '''searching''' a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.
*&nbsp;If you are'''reporting''' a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
 
Your assistance will help ensure that future revisions will be considered.
 
Return to the [[United States, Civil War Widows and Other Dependents Pension Files (FamilySearch Historical Records)|United States, Civil War Widows and Other Dependents Pension Files (FamilySearch Historical Records)]] Learn More page<br>Return to the [https://www.familysearch.org/search/collection/1922519 United States, Civil War Widows and Other Dependents Pension Files] collection at FamilySearch.org<br><br>

Latest revision as of 10:44, 31 July 2020


Known Issues

Question 1

Question 1: Is there a reason I see multiple records when I search for a name?
Answer 1: Because this collection goes to an affiliate, in order to link the multiple images to their site, an index result needs to exist for each image. For example, in the case of Catharine Collington Potts widow of Henry Potts from the 8 Maine Infantry Company G, there are 70 images for Henry Potts in Fold 3 - so there ends up being 70 results now of a search for Catharine Collington Potts. Going to the image on any of the seventy will put you in the collection and a thumbnail view can allow you to navigate through the 70.