Germany, Hesse-Nassau, Civil Registers and Church Books - FamilySearch Historical Records/Known Issues: Difference between revisions

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{{HR Known Issues-page}} <br>
{{HR Known Issues-page}} <br>  


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== <center>Known Issues</center> ==
== <center>Known Issues</center> ==


'''Question #1''': I get a message “Image not Available” for some of the records even if I sign in. How can I view these records? <br>'''Answer #1''': Whenever possible, FamilySearch makes images available for all users. However, ultimate rights to view images on our website are granted by the record custodians. German Data Privacy rules prohibit viewing the following records: All birth images must be 110 years or older; all marriage images must be 75 years or older, and all death images must be 30 years or older.  
'''Question #1''': I get a message “Image not Available” for some of the records even if I sign in. How can I view these records? <br>'''Answer #1''': Whenever possible, FamilySearch makes images available for all users. However, ultimate rights to view images on our website are granted by the record custodians. German Data Privacy rules prohibit viewing the following records: All birth images must be 110 years or older; all marriage images must be 75 years or older, and all death images must be 30 years or older.  
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'''Question #2''': When searching for Niederrodenbach &gt; Bürgermeisterei &gt; Heiraten 1839-1879, I actually get images for Niederschleidern &gt; Korbach &gt; Heiraten 1839-1879. How can I find the records for Niederrodenbach?<br>'''Answer #2''': At the present time, these records are mislabelled and there are no Niederrodenbach records, but records are being added as they become available. Please check back periodically.  
'''Question #2''': When searching for Niederrodenbach &gt; Bürgermeisterei &gt; Heiraten 1839-1879, I actually get images for Niederschleidern &gt; Korbach &gt; Heiraten 1839-1879. How can I find the records for Niederrodenbach?<br>'''Answer #2''': At the present time, these records are mislabelled and there are no Niederrodenbach records, but records are being added as they become available. Please check back periodically.  


'''Question #3''': The records are labeled Nordshausen but they also belong to Oberzweren, Oberelsungen, and Naumberg. How do I know where to search for the place I want?<br>'''Answer #3''': The images numbers and places are listed below:<br>Images 1-181 are Oberzweren<br>Images 181-242 are Nordshausen<br>Images 243-545 are Oberelsungen<br>Images 546-end are Naumberg Civil and Church records
'''Question #3''': The records are labeled Nordshausen but they also belong to Oberzweren, Oberelsungen, and Naumberg. How do I know where to search for the place I want?<br>'''Answer #3''': The images numbers and places are listed below:<br>Images 1-181 are Oberzweren<br>Images 181-242 are Nordshausen<br>Images 243-545 are Oberelsungen<br>Images 546-end are Naumberg Civil and Church records  
 
'''Question #4''': When I search for records in this collection, there are sometimes mislabeled records leading to different records than what I am searching. How do I find the correct records?<br>'''Answer #4''': See below for list of known problems with image labels:
 
*&nbsp;The label says Beidenkopf, but the correct town is Biedenkopf
*&nbsp;Fulda &gt; Standesamt &gt; Geburten 1874 should be Germany, Hesse-Nassau, Civil Registers and Church Books, 1701-1875 &gt; Hünfeld &gt; Standesamt &gt; Geburten 1874
*&nbsp;Meimbressen &gt; Jüdische Gemeinde &gt; Heiraten 1815-1873 would more appropriately be labeled Meimbressen &gt; Jüdische Gemeinde &gt; Eheprotokolle, Nachlaßakten, Verschiedene Akten 1815-1873


If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:  
If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:  
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